Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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ALLAN SANGALANG

ALLAN SANGALANG

Team Lead - Home Centre

Summary

Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.

Overview

18
18
years of professional experience
5
5
years of post-secondary education

Work History

TEAM LEAD

HOME CENTRE, Oasis Centre
Dubai, United Arab Emirates, UAE
07.2014 - 01.2023
  • Assist Store Manager in planning and supervising daily operations of the store
  • Ensure that the Store’s POS counters and computer systems are in proper working condition for day to day operation
  • Evaluate department performance to develop and implement action plans for improvements
  • Oversee budget preparation and sales improvement activities within the assigned department
  • Recommend cost reduction initiatives and control damages
  • Provide excellent customer service and ensure high score in Mystery Shopping
  • Develop ideas and best practices to increase sales
  • Assist in developing employee safety and risk management programs
  • Create schemes that will motivate employees to achieve department goals and budget
  • Plan and delegate workload to employees
  • Handle and fix any system issues at store level and coordinate to Head Office’s I.T
  • Department for back up
  • Develop positive and good working environment for employees.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.

SUPERVISOR

HOME CENTRE, Oasis Centre
Dubai
07.2010 - 06.2014
  • Analyzing the product movements and create ideas of effective merchandising to enhance its sales
  • Attending customer complaints by rendering customer service excellence resulting to customer satisfaction without breaking company’s rules and procedures
  • Maintaining high standards of visual appearance throughout the sections
  • Coordinating with the Department Manager with regards to issues and updates concerning staffs and department as a whole
  • Handling and taking over the responsibilities of the Department Manager in case of his absence
  • Ensuring that I have full understanding of all store activities, company goals and priorities.

SENIOR SALES ASSOCIATE

HOME CENTRE, Reef Mall Deira
Dubai
09.2004 - 06.2010
  • Application of merchandizing standards to maximize sales while maintaining the company image and attending to the customer needs through customer service excellence.

MEDICAL REPRESENTATIVE METZ PHARMACEUTICAL INC
Pampanga
11.2003 - 06.2004
  • Monitoring the movement of products in all drugstores within the area assigned and continuously scouting the clients to endorse new products to exploit sales.

DATA ENCODER METZ PHARMACEUTICAL INC
Pampanga
05.2003 - 10.2003
  • Encoding new product SKUs, reports and documentations.

Education

BACHELOR OF SCIENCE - COMPUTER ENGINEERING

LA FORTUNA COLLEGE
01.1999 - 01.2003

HOME ADDRESS - undefined

Residence Visa NATIONALITY: Filipino CIVIL STATUS: Married - undefined

Skills

    Knowledgeable in [System]

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success usually comes to those who are too busy to be looking for it.
Henry David Thoreau

Timeline

TEAM LEAD

HOME CENTRE, Oasis Centre
07.2014 - 01.2023

SUPERVISOR

HOME CENTRE, Oasis Centre
07.2010 - 06.2014

SENIOR SALES ASSOCIATE

HOME CENTRE, Reef Mall Deira
09.2004 - 06.2010

MEDICAL REPRESENTATIVE METZ PHARMACEUTICAL INC
11.2003 - 06.2004

DATA ENCODER METZ PHARMACEUTICAL INC
05.2003 - 10.2003

BACHELOR OF SCIENCE - COMPUTER ENGINEERING

LA FORTUNA COLLEGE
01.1999 - 01.2003

HOME ADDRESS - undefined

Residence Visa NATIONALITY: Filipino CIVIL STATUS: Married - undefined

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ALLAN SANGALANGTeam Lead - Home Centre