ALLEN KOBUTUNGI
RAS AL KHAIMAH
Summary
As an experienced beverage maker with Barista skills and knowledge i am able to lead a team of Baristas and other service staff to achieve the company goals and strive to reach customer expectations. Under my leadership skills and bar operations I can build a team with strong communication skills. I am able to help the team in reaching their requests and expectations to the higher management. problem-solving and conflict resolution, I am able to chair branch briefings as a barista giving guidance, grooming and keeping company standards. as a barista I will be able to make weekly schedules run daily and monthly inventories, as of my expertise in coffee brewing, I will help my team during rush hours and in times of shortage of staff. Proficient Barista with expertise in beverage preparation and team leadership. Enhances customer satisfaction by personalising service and managing high-volume orders effectively. Drives team performance through problem-solving, training, and maintaining operational standards.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Barista
M14 CAFE BURIANT
RAS AL KHAIMAH
09.2022 - Current
- Enhanced customer loyalty by recalling personal preferences and tailoring recommendations.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Managed peak café hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Packed and served food orders efficiently during peak hours in a fast food environment.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Connected with every customer to provide personalised drink and pastry suggestions, fostering a welcoming atmosphere.
- Maintained highest standards of conduct and personalised customer service.
- Oversaw inventory management of coffee beans, milk, and supplies, ensuring timely orders to sustain optimal stock levels.
Barista
ADNOC OASIS AL DHAIT SOUTH RAS AL KHAIMAH
RAS AL KHAIMAH AL DHAIT
08.2020 - 07.2022
- Expertly prepare and serve a variety of coffee and tea beverages with exceptional skill and presentation.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Maintained clean, hygienic food service counters through regular sanitisation.
- Maintain inventory levels, order supplies, and manage relationships with vendors for quality coffee and equipment.
- Train and supervise junior baristas, ensuring consistent quality and service standards are met.
- Develop and update beverage menus, incorporating seasonal ingredients and innovative recipes.
- Implement and uphold health and safety regulations to maintain a clean and safe cafe environment.
Education
HIGH SCHOOL CERTIFICATE - HIGH SCHOOL STUDIES - POINTS 20
KAKUNGULU MEMORIAL SCHOOL
KAMPALA01-2014
Skills
- LEADERSHIP
- TEAM MANAGEMENT
- MOTIVATION AND DEVELOPMENT
- COMMUNICATION WITH TEAM MEMBERS
- STAKEHOLDERS
- CUSTOMERS
- PROBLEM-SOLVING
- TIME MANAGEMENT
- Prioritising TASKS
- MANAGING WORKLOAD
- MEETING DEADLINES
- BARISTA TRAINING AND DEVELOPMENT
- EMPLOYEE MANAGEMENT
- BEVERAGE PREPARATION
- FOAM ART
- GRINDER CALIBRATION
- INVENTORY TEMPERATURE
LANGUAGES
English
Advanced
C1
Arabic
Beginner
A1
Timeline
Barista
M14 CAFE BURIANT
09.2022 - Current
Barista
ADNOC OASIS AL DHAIT SOUTH RAS AL KHAIMAH
08.2020 - 07.2022
HIGH SCHOOL CERTIFICATE - HIGH SCHOOL STUDIES - POINTS 20
KAKUNGULU MEMORIAL SCHOOL