ALMA AL-BARGHOUTHI
Dubai,UAE
Summary
Dynamic Senior Software Quality Engineer with 4.5 of experience in ensuring the highest quality standards for software applications. Proven leader skilled in guiding and mentoring teams, facilitating meetings, and driving user acceptance testing (UAT) sessions to ensure stakeholder satisfaction. Expertise in developing and executing comprehensive manual testing strategies, including functional, regression, and user acceptance testing. Strong ability to collaborate and coordinate with business units and product owners to align testing efforts with project goals and deliverables. Known for attention to detail, effective communication, and a commitment to delivering exceptional user experiences. Passionate about fostering a culture of quality within teams and driving continuous improvement initiatives. Skilled IT professional with background planning system testing to strengthen current processes. Proven track record of capturing impressive insights to fuel business results. Confident communicating with technical and non-technical audiences to influence decision-making. Critical thinker championing best practices.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work history
Senior Software Quality Engineer
Quality Professionals
Dubai
09.2023 - Current
- Led User Acceptance Testing (UAT) Sessions: Directed UAT sessions, managing collaboration between the Business Unit (BU) and the development team to ensure clear communication and alignment on testing objectives
- Oversaw Entire Testing Team: Led the testing team throughout the entire software development life-cycle, from the analysis phase through to the 'go live' phase, ensuring timely and effective execution of testing activities
- Developed and Executed Test Plans: Created comprehensive test plans and executed them to validate software functionality, performance, and compliance with requirements
- Developed and Executed Test Scenarios: Designed and implemented detailed test scenarios to ensure thorough coverage of system functionalities and edge cases
- Facilitated Developer-Tester Collaboration: Acted as a liaison between the testing team and developers during the execution phase, resolving issues and ensuring smooth communication for prompt resolution of defects
- Coordinated with Business Team: Collaborated with the business team to understand requirements, address feedback, and align testing efforts with business needs and objectives
- Ensured High-Quality Deliverables: Maintained a strong focus on delivering high-quality solutions by upholding rigorous testing standards and addressing potential issues proactively
- Identified and Addressed Impediments: Proactively identified impediments and worked towards effective solutions to keep the project on track
- Communicated with Organizational Leaders: Engaged with leaders across the organization to ensure clear communication regarding delivery progress, risks, and opportunities for continuous improvement
- Gained Experience with Azure DevOps: Acquired proficiency in Azure DevOps, using it for project management, continuous integration, and delivery, Engaged with its features to streamline development workflows, track progress, and support effective team collaboration.
Software Quality Engineer
PwC (Middle east)
Amman
11.2022 - 09.2023
- Developed Testing Processes: Contributed to the development and refinement of testing processes for the quality team, enhancing overall testing efficiency and effectiveness
- Led Testing Team for PMO Product: Managed the testing team for the 'PMO' product, overseeing all aspects of testing to ensure comprehensive coverage and successful delivery
- Collaborated on SMO Product Testing: Worked closely with the team leading the testing for the 'SMO' product, providing support and ensuring alignment across testing activities
- Coordinated with Developers: Engaged in the full software development life-cycle (SDLC), collaborating closely with developers to address issues, review changes, and ensure seamless integration
- Designed and Executed Test Plans: Developed detailed test plans and executed them for both the 'PMO' and 'SMO' products, validating functionality, performance, and compliance with requirements
- Developed and Executed Test Scenarios: Created and implemented test scenarios for both products to cover a wide range of functionalities and edge cases, ensuring thorough testing
- Ensured High-Quality Delivery: Maintained a strong focus on delivering high-quality solutions for both products by upholding rigorous testing standards and promptly addressing issues
- Collaborated in Demo Sessions: Participated in demo sessions to present testing outcomes and gather feedback, contributing to the refinement and improvement of the products
- Engaged in UAT Sessions: Collaborated in User Acceptance Testing (UAT) sessions, working with stakeholders to validate that the products met business requirements and expectations
- Gained Experience with Azure DevOps: Acquired proficiency in Azure DevOps, using it for project management, continuous integration, and delivery, Engaged with its features to streamline development workflows, track progress, and support effective team collaboration.
Software Assurance Engineer
Shahid - MBC
Amman
09.2020 - 11.2022
- Collaborated with the SDLC: Engaged throughout the entire software development lifecycle (SDLC), ensuring alignment between testing activities and development milestones
- Worked with Developers, Product, and Design Teams: Collaborated closely with developers, product managers, and design teams to understand requirements, address issues, and ensure seamless integration and functionality
- Developed and Executed Test Scenarios and Cases: Designed comprehensive test case scenarios and cases, executed them to validate the quality of the application, and ensured all functionalities met the required standards
- Participated in Planning Phase: Contributed to the planning phase by providing insights on test requirements, resource needs, and potential risks, helping shape the development and testing strategy
- Led Mobile Testing Team: Directed the mobile testing team, overseeing testing processes to ensure the delivery of a high-quality mobile application that met performance and usability standards
- Joined the Scrum Team: Actively participated in various scrum meetings, including daily stand-ups, planning meetings, retrospectives, and business clarifications, to support agile development and facilitate effective team collaboration
- Familiarized with Jira and Confluence: Gained hands-on experience with Jira for issue tracking and Confluence for documentation, utilizing these tools to manage and report on testing activities, collaborate with team members, and maintain comprehensive project records.
Software Quality Engineer
ETQ - Internship
Amman
09.2018 - 12.2018
- Joined the Testing Team: Became an integral part of the testing team, contributing to various aspects of software quality assurance for the Alliance product
- Developed and Executed Test Cases and Scripts: Created and executed detailed test cases and scripts to ensure comprehensive coverage and functionality of the product
- Reported Bugs with JIRA: Identified and documented bugs using JIRA, providing detailed reports to facilitate efficient tracking and resolution by the development team
- Reviewed Requirements: Assisted in reviewing requirements to ensure clarity and completeness, contributing to the alignment of testing activities with project specifications
- Familiarized with Jira and Confluence: Gained hands-on experience with Jira for issue tracking and Confluence for documentation, utilizing these tools to manage and report on testing activities, collaborate with team members, and maintain comprehensive project records.
Education
Bachelor of Computer Science -
Applied Science University
Amman, JordanSkills
- Effective Time Management
- Leadership
- Ability to Work in a Team
- Communication Skills
- Ability to Multitask
- Critical thinking and Problem Solving
- Leadership and Teamwork
- Scrum
- Agile Methodologies
- Coaching and teaching abilities
- Project management
- Stakeholder communication
Certification
- Certified Tester Foundation Level (CTFL), ISTQB
- Certified Tester Foundation Level - Agile Tester (CTFL - AT), ISTQB
- Professional Scrum Master (PSM1), Scrum.org
Languages
English
Fluent
Arabic
Native
Timeline
Senior Software Quality Engineer
Quality Professionals
09.2023 - Current
Software Quality Engineer
PwC (Middle east)
11.2022 - 09.2023
Software Assurance Engineer
Shahid - MBC
09.2020 - 11.2022
Software Quality Engineer
ETQ - Internship
09.2018 - 12.2018
Bachelor of Computer Science -
Applied Science University
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