Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Languages
Timeline
Hi, I’m

ALMAGDAD MOHAMED

Dubai
ALMAGDAD MOHAMED

Summary


Resourceful and adaptable Director with 15 years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organization.

Overview

15
years of professional experience
7
years of post-secondary education

Work history

Al Baraka Insurance company
KHARTOUM, sudan

Insurance claims administrator
04.2012 - 02.2015

Job overview

To provide comprehensive insurance administration services aimed at efficient and prompt insurance pre-authorisation
To process approvals and submission of information accurately to ensure eligibility and approvals are confirmed
Prepare relevant cost estimates based on regulator rules, including DRG calculations
Daily management of pending cases and follow up on outstanding information requirements
Ensure prompt implementation and compliance with relevant insurance polices
Prepare and distribute relevant reports
Provide accurate and prompt insurance information and feedback to patients and team members

Al kadi Trading L.L.C.
Dubai, UAE

Administration
02.2022 - Current

Job overview

  • Efficiently managed the importation of steady supply of vegetables and fruits
  • Successfully expanded the selection of including a diverse range of roses
  • Significantly boosted sales of vegetable strategic marketing and customer Eng
  • Enhanced overall product variety and customer satisfaction and brand reput
  • Ensured medication administration adhered to health and safety guidelines whilst on shift.
  • Handled administration tasks for successful record-keeping of crew members' details and schedules.
  • Ensured medication administration was timely when required, maintaining child's health condition optimally.

Al Kadi Vegetables and Fruits L.L.C
Duba

Sales Executive
04.2021 - Current

Job overview

  • Spearheaded sales initiatives by engaging potential clients
  • Amplified product visibility and appeal through promotional shout-outs
  • Maintained an organized and visually captivating presentation to attract customer interest
  • Boosted sales by offering attractive volume discounts and skillfully negotiating win-win deals
  • Fostered strong customer relationships by understanding client needs and delivering solutions
  • Demonstrated unwavering commitment even under challenging conditions
  • Drove consistent sales growth through resilience, consistency, and perseverance
  • Embraced continuous learning and recognized the paramount importance of excellent service attitude

Forensic Laboratory Expert
Khartoum, Sudan

Director of Criminal Evidence
04.2015 - 01.2020

Job overview

  • Analyzed and compared fingerprints using computer software and laboratory devices
  • Specialized in forensic photography and electronic microscope comparison
  • Conducted fingerprint examination using chemical solutions and laboratory testing devices
  • Experienced crime scene technician in the public theater by working on murders, thefts, shootings, electrocutions, aircraft accidents and investigating most radiological disasters
  • Enforced compliance measures for adherence to industry standards.
  • Implemented operational changes for improved efficiency.

Sudatel
Khartoum

Customer Service
02.2010 - 02.2012

Job overview

  • Boasting over 2 years in customer service tele transactions and leadership
  • Spearheaded a team to enhance customer satisfaction levels markedly
  • Proficient in Microsoft Office suite, with critical thinking
  • Committed to upholding safety standards in fast-paced environments
  • Keen to contribute my customer service skills dedicated to exceptional service delivery

Education

University Of Baher Elgazail
SUDAN

Bachelor of Science from maths and physics
03.2004 - 03.2009

University overview

  • Excelled in Math & Physics, honing analytical skills
  • Achieved top 10% rank in rigorous Bachelor's program
  • Mastered problem solving with advanced coursework
  • Applied theory to practice in high-level projects

Sudan Academy of Science

Postgraduate in Radiation protection and environmental
03.2018 - 04.2019

University overview

  • Expert in Radiation Safety
  • Environ Protection Specialist
  • Results-driven Project Pro

Sudan University Of Science And Technology

Higher national diploma in physics
01.2012 - 12.2012

University overview

  • Postgraduate In Physics V. Good
  • Expert in Physics with top grades
  • Proven analytical & problem-solving
  • Skilled in research & data analysis

Skills

  • Microsoft Office
  • Problem solving
  • Time management
  • Technical proficiency
  • Computer Science
  • Communication
  • Active Listening
  • Empathy
  • Warmth
  • Stress Management
  • Sales growth strategies
  • Board level communication
  • Visionary thinking

Accomplishments

  • Customer Satisfaction Boost, Increased customer satisfaction by 20% within one year through effective team leadership.
  • Sales Growth Achievement, Achieved 30% sales growth monthly by implementing strategic marketing campaigns.
  • Product Expansion Success, Expanded product variety by adding over 10 new rose variants, improving sales.
  • Forensic Team Management, Managed a team of 10 specialists for evidence analysis, enhancing lab efficiency by 25%.

Languages

Arabic
English

Timeline

Administration

Al kadi Trading L.L.C.
02.2022 - Current

Sales Executive

Al Kadi Vegetables and Fruits L.L.C
04.2021 - Current

Sudan Academy of Science

Postgraduate in Radiation protection and environmental
03.2018 - 04.2019

Director of Criminal Evidence

Forensic Laboratory Expert
04.2015 - 01.2020

Insurance claims administrator

Al Baraka Insurance company
04.2012 - 02.2015

Sudan University Of Science And Technology

Higher national diploma in physics
01.2012 - 12.2012

Customer Service

Sudatel
02.2010 - 02.2012

University Of Baher Elgazail

Bachelor of Science from maths and physics
03.2004 - 03.2009
ALMAGDAD MOHAMED