Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
ALMKDAD MAHFOOD

ALMKDAD MAHFOOD

DUBAI,UAE

Summary

Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Assistant manager

AL WAMEED
JABAL ALI , DUBAI, UAE
12.2019 - 08.2024
  • Created classification systems to manage archives.
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
  • Delivered services to customer locations within target timeframes.
  • Increased customer satisfaction by resolving issues.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Assisted with infection control through social distancing and PPE wearing.
  • Operated machinery to achieve targets while following regulations.
  • Used Microsoft Word and other software tools to create documents and clear communications.

Sales manager

BAIT ALMONA LTWFEER L.L.C
AJMAN, UAE
11.2020 - 02.2024
  • Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Created and directed sales team training and development programmes.
  • Used multi-source data to determine sales and delivery terms for products and services.

Education

High School Diploma -

AL ALM ALHADETH, DAMASCUS , SYRIA
09.2015 - 08.2016

Diploma - INFORMATION TECNOLOGY ENGINEER

SYRIAN PRIVATE UNIVERSITY, DAMASCUS , SYRIA
10.2016 - 08.2019

Skills

  • Sales monitoring
  • Strategic research
  • Outstanding customer service
  • Marketing
  • Team building
  • Time management
  • Communication skills
  • Leadership

Languages

Arabic
Native
English
Advanced

Certification

ICDL

Timeline

Sales manager - BAIT ALMONA LTWFEER L.L.C
11.2020 - 02.2024
Assistant manager - AL WAMEED
12.2019 - 08.2024
SYRIAN PRIVATE UNIVERSITY - Diploma, INFORMATION TECNOLOGY ENGINEER
10.2016 - 08.2019
AL ALM ALHADETH - High School Diploma,
09.2015 - 08.2016

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ALMKDAD MAHFOOD