ALOK RANJAN SWAIN

Key Responsibilities:

• Develop and monitor key performance indicators (KPIs) for prepaid card payment systems
• Collaborate with cross-functional teams (product and sales) to design and implement data-driven strategies that enhance customer engagement, operational efficiency, and product offerings
• Identify and address bottlenecks in prepaid card operations and payment systems, leveraging data insights to streamline processes

Key Achievements:

• UAE Operations: Identified and resolved operational bottlenecks using data analytics, resulting in a 21% increase in payment value and a 33% rise in KYC submissions.
• KSA Operations: Used data-driven insights to achieve a 310% increase in account payouts in our Kingdom of Saudi Arabia operations, improving revenue and customer satisfaction.
• Licensing & Compliance: Played a pivotal role in submitting applications for obtaining licenses with both CBUAE (UAE) and SAMA (KSA), ensuring our FinTech products comply with regional regulations.
• Strategic Partnerships & Agreements: Contributed to key company agreements and partnerships that have supported MoXey’s continued expansion in the FinTech space

• Streamlined data management for improved decision-making, through effective organization and storage of complex datasets.
• Analyzed large volumes of raw data to identify trends, patterns, and insights that informed strategic planning initiatives.
• Enhanced decision-making with development of advanced predictive analytics models.

• >End-to-End BI Solutions: Design, develop and deploy scalable and robust BI solutions using Power BI, ensuring the delivery of actionable insights to stakeholders
• >Architect and Implement data models, data flows, and ETL processes, integrating data from multiple sources
• >Creating visually compelling and interactive Reports and Dashboards to effectively communicate complex data insights to various Stakeholders.

• Directed cross-functional teams in product development, marketing, and customer success, ensuring alignment with business goals and educational outcomes.
• Launched new product verticals, including Lakshya and Test Prep resulting in 26% increase in market penetration.
• Built and scaled a high-performing team from 4 to 35 employees, fostering a culture of innovation, ownership, and accountability.
• Established SOPs and operational frameworks that streamlined content delivery, reduced overheads, and improved educator efficiency.

• Monitored and maintained robotic systems for anode/cathode handling and process automation in the zinc cell house to enhance operational efficiency and safety.
• Coordinated DCS (Distributed Control System), and automated crane systems to streamline electrode handling and ensure precise control of electro-winning processes in the Zinc cell house

• Acted as a Shift-Incharge and learnt details of Aluminum Pot Room Operations, Industrial Safety and Quality Control
• Monitored and coordinated robotic systems for automated metal tapping and handling processes in an aluminum smelter, enhancing operational efficiency and safety.