Alome Gabagambi
IT Systems Specialist
Abu Dhabi
Summary
On Prem and Cloud Infrastructure Professional with experience managing hybrid cloud and on-premises environments, focused on IT Operations resilience, and business continuity. ITIL-certified with strong expertise in delivering high-availability and scalable infrastructure solutions.
Experienced in cloud migrations, infrastructure modernization, and security management, with a collaborative approach to supporting digital transformation and operational efficiency.
Overview
16
16
years of professional experience
5
5
Certifications
1
1
Language
Work History
SYSTEMS SPECIALIST
Miral Experiences
08.2023 - Current
- Technical Support and Management: Provide technical support and manage VMware on-premises and Azure Cloud infrastructure systems, ensuring security, availability, and reliability.
- L3 Incident and Problem Management: Handle day-to-day incident and problem management escalated from L2 Support.
- Disaster Recovery: Perform and support IT disaster recovery and business continuity testing.
- Resource Deployment and Integration: Deploy and manage Azure compute resources, virtual networking, storage, and integrate on-premises networks with Azure.
- Documentation and Mentoring: Document standards and procedures, and provide technical mentoring to L1 and L2 engineers
- Reporting line: Cloud & Infrastructure Systems Director.
- Technologies: Cloud Computing & On Premises SDCC (Azure, VMware)
- Supported IT operations for corporate headquarters and nationwide locations.
CLOUD INFRASTRUCTURE SPECIALIST
JANUS CONTINENTAL GROUP
02.2023 - 08.2023
- Architecture and Design: Design and ensure scalable, reliable, cost-effective cloud infrastructure with engineering and operations teams.
- Security: Secure and meet security and compliance requirements by implementing controls, assessing risks, and responding to incidents.
- Operations and Maintenance: Monitor performance, troubleshoot issues, and maintain cloud infrastructure with routine tasks such as patching and upgrades.
- Capacity Planning: Forecast future demand, ensure enough capacity, and plan for expansion by analyzing usage trends and predicting growth.
- Cost Optimization: Optimize cost while meeting requirements by analyzing usage, identifying cost-saving opportunities, and implementing strategies.
- Reporting line: Chief Technology Officer.
- Technologies: Cloud Computing (SaaS, PaaS)
IT SYSTEMS ADMINISTRATOR
DALBIT PETROLEUM TANZANIA LTD.
07.2018 - 02.2023
- Overseeing the IT Operations for Dalbit Uganda, Dalbit Tanzania and Dalbit International Mauritius.
- Establishing sound operation and administrative process procedures and disciplines that supports business.
- Evaluate company’s computing environment to ensure that they are standardized and effectively aligned to the defined policies.
- Overall management of in country Key IT resources i.e People Processes and Technology.
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Reporting line: Group Head of IT.
- Technologies: Cloud Computing (SaaS, PaaS), SAP, SAGE Financial Systems.
IT INFRASTRUCTURE SPECIALIST
KCB BANK TZ
01.2015 - 01.2018
- Maintaining, monitoring, and supporting the IT infrastructure environment and facilities.
- Leading IT enterprise base work initiatives and projects.
- Developing enhanced production monitoring and additional capability.
- Acts as the technical liaison between project teams, external support engineers.
- Work with project managers to coordinate and plan project tasks and resources.
- Reporting line: IT Senior Manager.
- Core Technologies: Cloud Computing (PaaS, IaaS), EMC Vnx Storage, Azure, 365, VMware and Hyper, HP Servers & Blade Enclosures
IT CONSULTANT
NBC BANK TANZANIA LTD.
Dar Es Salaam
10.2012 - 01.2015
- Provide supports for Bank Systems and applications ensuring control, integrity and accessibility.
- Diagnoses and resolves complex hardware, software and connectivity problems.
- Works with project teams to understand business requirements.
- Communicates events to stakeholders, IT teams and management.
- Work with project managers to coordinate and plan project tasks and resources.
- Reporting line: Manager Network & Infrastructure.
- Core Technologies: Cloud Computing (VMware), Storage, Hardware, Dell Servers.
IT SYSTEMS ADMINISTRATOR
VODACOM TANZANIA
09.2009 - 10.2012
- Support and maintain IT systems and capabilities.
- Diagnoses and resolves complex hardware, software and connectivity problems.
- Works with project teams to understand business needs. Develops enhanced production monitoring and additional capability.
- Conveys technical or complex information to normal users in nontechnical terms.
- Work with project managers to coordinate and plan project tasks and resources.
- Reporting line: Manager Core Application Support.
- Core Technologies: Windows Server 2008, Active Directory Infrastructure, Exchange 2007, Linux & UNIX Family, Net app Storage Infrastructure
Education
Bachelor of Computer Applications - BCA
Acharya Institutes of Technology
Bangalore, India 04.2001 -
Advanced Certificate - Secondary Education
Mkwawa Secondary School
Iringa, Tanzania01.2005
Skills
Cloud Computing ( PAAS / SAAS Solutions )
Certification
2022: Azure Associate Administrator.
References
- Peter, Tipapa, Chief Technology Office, peter.tipapa@januscontinental.com, +254725632341, +971523727758, Janus Continental Group, Swiss Tower 3702, Dubai, UAE
- Vijay, Kumar, Director of International Affiliation, +91 9945 007317, Acharya Institutes of Technology, Bangalore, India
- Dickson, Nyakiha, Head of IT, Dnyakiha@fnb.co.tz, +255 754 710048, First National Bank
- Edward, Riwa, Head of Billing & IT, Eriwa@vodacom.co.tz, +255 754711046
TRAINING AND PROFESSIONAL DEVELOPMENT
- Training: IBM Africa Institute Training on Server Technology.
- Focus Area: X Series Server technology/IBM Storage Technology.
- Conductor: IBM Africa Institute.
- Duration: 16th May – 23rd May 2013.
- Location: BOT Conference HALL, DSM
- Training: Training on Oracle DBA I & II.
- Focus Area: Database Design Principles (Planning, Design and Maintaining databases).
- Conductor: Learn IT Institute of Technology.
- Duration: 20th Feb – 2nd March 2012.
- Location: Vodacom Premises DSM
- Training: Fundamentals of Windows Server 2008 Active Directory.
- Focus Area: Planning Design and Implementation of AD infrastructure.
- Conductor: Torque IT.
- Duration: 1st July 2010 – 8th July 2010.
- Location: Vodacom Premises, DSM.
- Training: Configuring and Troubleshooting Windows Server 2008 Identity Solutions.
- Focus Area: Planning Design and Implementation of SSO, Trusts and Federated Services.
- Duration: 15th June 2010 – 1th July 2010.
- Training: Workshop on Free/Open Source Software.
- Focus Area: Introduction to the OSI/Open Project Handling.
- Conductor: IBM/Sun Microsystems/Infosys/Oracle.
- Duration: 18th July to 19th July 2007.
- Location: Acharya Institutes, BANGALORE.
- Training: Core C and C++ Programming.
- Focus Area: Programming using C and C++/Object Oriented Programming in C++.
- Conductor: Acharya Polytechnic.
- Duration: April 2006 to July 2006
- Location: Acharya Institutes, BANGALORE
Timeline
SYSTEMS SPECIALIST
Miral Experiences
08.2023 - Current
CLOUD INFRASTRUCTURE SPECIALIST
JANUS CONTINENTAL GROUP
02.2023 - 08.2023
IT SYSTEMS ADMINISTRATOR
DALBIT PETROLEUM TANZANIA LTD.
07.2018 - 02.2023
IT INFRASTRUCTURE SPECIALIST
KCB BANK TZ
01.2015 - 01.2018
IT CONSULTANT
NBC BANK TANZANIA LTD.
10.2012 - 01.2015
IT SYSTEMS ADMINISTRATOR
VODACOM TANZANIA
09.2009 - 10.2012
Bachelor of Computer Applications - BCA
Acharya Institutes of Technology
04.2001 -
Advanced Certificate - Secondary Education
Mkwawa Secondary School