ALPANA SONI

Client: GEMS Education, Ahli United Bank, ADCB

• Delivering high-quality web and mobile applications while adhering to project deadlines and quality benchmarks
• Directing the development of web and mobile applications using OutSystems, .Net, & React Native, managing full project lifecycle from initiation to delivery
• Designing & implementing scalable solution for Salesforce CRM & OutSystem, ensuring alignment with client requirements and technical specifications
• Managing a team of 45 members, allocating resources and maintaining productivity across simultaneous projects
• Formulating and executing strategic plans, managing a diverse portfolio to meet organizational goals and client deliverables
• Managing the end-to-end Software Development Life Cycle, ensuring timely delivery and adherence to quality and performance standards
• Maintaining continuous client engagement through structured updates, issue resolution, and expectation management
• Administering and monitoring project budgets, implementing cost-saving measures, and achieving significant financial savings
• Utilizing Smartsheet and Monday.com for comprehensive project planning, tracking, and reporting
• Tracking development progress using Jira and Confluence, ensuring alignment with project goals and addressing any deviations
• Implementing structured change management processes to accommodate project adjustments and evolving client requirements.
• Leading multiple projects for GEMS Education, ensuring alignment with client goals and expectations
• Achieved successful delivery of a $26 million project within a 12-months time frame, exceeding client expectations
• Developed & maintained project schedules, resource allocation, & stakeholder communications to enhance project outcomes
• Delivered complex projects on time & within budget, driving client satisfaction and repeat business
• Initiated process improvements that resulted in a 15% increase in team productivity
• Successfully transitioned from handling multiple clients to focusing on a single major client, improving service quality and project management efficiency
• Spearheaded cross-functional project teams, enhancing collaboration and reducing project delivery time through effective communication strategies
• Developed & implemented risk management framework, identifying potential project risks and mitigating issues, which decreased project overruns by 14%
• Orchestrated stakeholder engagement initiatives, resulting in increase in client satisfaction scores through improved project transparency and feedback loops
• Streamlined project workflow by introducing agile methodologies, leading to a 20 % boost in team productivity and a more adaptive project environment
• Facilitated workshops and training sessions for team members on project management best practices, which improved overall team competency
• Established centralized project documentation system, enhancing accessibility and knowledge sharing, reducing onboarding time for new team members
• Led budget management efforts, successfully reducing project costs by 25% while maintaining quality standards through strategic vendor negotiations
• Implemented performance metrics and KPIs, allowing for real-time tracking of project milestones and enhancing accountability across teams
• Cultivated strong relationships with external partners, which resulted in enhanced collaboration and increased resource sharing on critical projects
• Designed and executed a project feedback loop, incorporating lessons learned into future projects, thereby increasing project success rates by 30 %
• Coordinated design meetings and decisions with internal departments and teams.
• Maintained positive vendor relations to build strong partnerships.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.

Client: MSITS, Schufa, Vega

• Directed the development of web and mobile applications, leveraging OutSystems to reduce the actual time required for project delivery
• Designed and executed solution architectures for OutSystems, improving system performance and client satisfaction
• Led a team of over 15 members, fostering collaboration and consistently meeting project milestones
• Cultivated and maintained strong client relationships, managing expectations and delivering high-quality results
• Managed multiple projects concurrently, ensuring timely completion and adherence to quality standards

• Company Overview: Client: Pfizer
• Managed data backup tools and restored client data according to specific requirements, ensuring data integrity and security
• Spearheaded support tickets, utilizing ITSM tools to provide timely client support and resolve issues effectively
• Successfully managed multiple projects simultaneously, ensuring alignment with client needs and expectations
• Led the development of a data backup and recovery system that improved data integrity & reduced recovery time, ensuring compliance with standards
• Client: Pfizer

• Client: Infosys