Overview
Work History
Dates Format
Sections
Timeline
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ALPHINE JEPNGETICH

ALPHINE JEPNGETICH

Dubai

Overview

6
6
years of professional experience

Work History

Sales Associate

Naivas Supermarket
11.2020 - 12.2022
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Performed cleaning tasks, keeping store neat and organized
  • Assisted customers with product selection to ensure customer satisfaction
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Organized merchandise displays to promote higher levels of customer engagement
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Established a positive rapport with customers by delivering friendly, personalized service.

Administrative Assistant

Savani Tea Estates
02.2017 - 11.2019
  • Maintained files and filing, keeping sensitive information confidential
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
  • Compiled and entered data into various databases to ensure accuracy and completeness
  • Managed office supplies inventory and placed orders when necessary
  • Served as primary point of contact for facilitating operational and administrative inquiries
  • Maintained office inventory by assisting with supply orders.

Dates Format

MM/DD/YY

Sections

  • CONTACT, SKILLS Money Handling
  • Multitasking Strengths
  • Social Perceptiveness
  • Verbal Communication
  • Dynamic sales professional with a passion for client relationships and customer service. Possesses an entrepreneurial drive and enthusiasm for success, along with experience in the retail sector. Committed to providing consistently high level of customer service, with a knack for quickly building rapport with clients.
  • PROFESSIONAL SUMMARY, Sales Associate Naivas Supermarket, Eldoret Administrative Assistant Savani Tea Estates, Nandi Hills
  • EXPERIENCE, November 2020 - December 2022 Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Performed cleaning tasks, keeping store neat and organized.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Provided accurate information about products, prices and availability both in person and over the phone.
  • Established a positive rapport with customers by delivering friendly, personalized service.
  • EXPERIENCE, February 2017 - November 2019 Maintained files and filing, keeping sensitive information confidential.
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
  • Compiled and entered data into various databases to ensure accuracy and completeness.
  • Managed office supplies inventory and placed orders when necessary.
  • Served as primary point of contact for facilitating operational and administrative inquiries.
  • Maintained office inventory by assisting with supply orders.
  • EDUCATION, Associate in Arts (A.A.) in Diploma in Information Science Ollessos Technical Training Institute , Kenya GED Ollessos Technical Training Institute, Kenya High School Diploma Koyo Secondary School, Kenya Associate in Arts (A.A.) in Diploma of higher Education Information Science Kenya Technical Trainers College, Nairobi

Timeline

Sales Associate

Naivas Supermarket
11.2020 - 12.2022

Administrative Assistant

Savani Tea Estates
02.2017 - 11.2019

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ALPHINE JEPNGETICH