Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

ALTAF ALNAQBI

Customer Service Supervisour
KHORFAKKAN

Summary

Seeking a professional career in a dynamic challenging work environment to acquire and build up a solid technical and interpersonal edge envisaging personal growth and career development associating with an organization that provides an ambiance for learning while gaining new experience and knowledge.

Overview

18
18
years of professional experience
8
8
years of post-secondary education
1
1
Language

Work History

Customer Service Supervisor

FAB - First AbuDhabi Bank
Kalba
09.2017 - Current
  • Worked with customers to understand needs and provide excellent service and financial solutions.
  • Examined customer loan applications for loan approvals and denials.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • achieve the monthly target in the variety bank products.

Assistance Branch Manager

FAB - First AbuDhabi Bank
Khorfakkan
03.2016 - 09.2017
  • Collaborated with team members to achieve target results.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked with customers to understand needs and provide excellent service and financial resolve.
  • Resolved problems, improved operations and provided exceptional service.

Relationship Manager

National Bank of Abu Dhabi
Khorfakkan
01.2005 - 03.2016
  • Identify, build, and maintain strong relationships with high wealth customers and prospects to drive billed revenue on monthly, quarterly, and yearly targets, and follow-up for targeted marketing leads
  • Schedule regular sales visits to attract new business
  • Study and understand business, competitive influences, and a long term sales process

Education

MBA - Business Administration

Abu Dhabi University
Abu Dhabi
09.2008 - 12.2010

Diploma - Teamwork Building

American International Center

Bachelor’s - Mass Communication via Public Relation

UAE University
Al Ain
09.1997 - 01.2003

Skills

Personality DevelopmentBusiness CommunicationProfessional Selling Skills

Staff Management

Strategic planning

Presentation design

references

Hana Malaleh branch manager 0561647888

Abdulla AlDhanhani Branch manager 0509009998

Timeline

Customer Service Supervisor

FAB - First AbuDhabi Bank
09.2017 - Current

Assistance Branch Manager

FAB - First AbuDhabi Bank
03.2016 - 09.2017

MBA - Business Administration

Abu Dhabi University
09.2008 - 12.2010

Relationship Manager

National Bank of Abu Dhabi
01.2005 - 03.2016

Bachelor’s - Mass Communication via Public Relation

UAE University
09.1997 - 01.2003

Diploma - Teamwork Building

American International Center
ALTAF ALNAQBICustomer Service Supervisour