Fadi Altarifi

Regional Corporate & Government Services | UAE, Oman & Saudi Arabia

• Led and managed end-to-end business setup and corporate establishment across the UAE, Oman, and Saudi Arabia, including company formation, activity classification, and securing all required licenses and permits in compliance with local regulations.
• Oversaw the issuance and management of all visa types, including employment visas, tourist visas, Golden Visas, and Green Visas for individuals and corporate clients across the GCC, ensuring full regulatory compliance and timely processing.
• Handled comprehensive governmental procedures for individuals and corporations, from trade name reservation and trademark registration to registering companies as approved vendors with government and semi-government entities.
• Managed and supported 250+ content creators and digital talents across the GCC, providing full operational setup including licensing, required permits, visas, corporate structuring, and bank account coordination in the UAE, Oman, and Saudi Arabia.
• Acted as a strategic business connector, facilitating partnerships and collaborations by linking companies with other companies and companies with individuals to drive mutual growth, commercial opportunities, and cross-border business development.
• Built and maintained strong working relationships with government authorities, free zones, ministries, and regulatory bodies, ensuring smooth execution of services and long-term client trust.
• Advised clients on regulatory frameworks, compliance requirements, and optimal structuring, helping them expand operations regionally while minimizing risk and operational delays

• Delivered company formation and consultancy services for UAE DED and over 15 Free Zones across UAE & OMAN
• Closed more than 50 deals within five months of operation, demonstrating strong sales performance.
• Advised clients on specific regulations and requirements for business set-up
• Leveraged extensive knowledge of UAE rules to optimize client solutions.

• Collected and relayed updates on government migration standards to HR for procedural compliance.
• Submitted, followed up, and secured timely processing of new work and business visas.
• Renewed and maintained accurate records of employee visas and contracts for labour compliance.
• Notified employees about necessary documents prior to visa expiration to ensure readiness.
• Ensured business and trade licences remained current through diligent follow-ups with authorities.
• Prepared legal documents like rent contract attestations for submission to governmental bodies.
• Represented company interests at airports, embassies, and various governmental departments.
• Facilitated vehicle registration processes to address organisational requirements efficiently.

• Developed and directed strategy for completing and catch up with our target and the dead line of our Mistry Shopping Project and Customer Satisfaction Program with Audi & BMW Middle East, Jaguar & Land rover Middle East, Al-Naboda and Al-Tayer.
• Defined project deliverables and monitored status of tasks.
• Drafted action plans and led meetings with department executives to review project status and proposed changes.
• Developed new analytics tool to allow senior management to understand the impact of the project.

• Responsible for customer contact and interface via telephone.
• Updating the existing customer database with contact information and status of each customer along with records and maintains customer interactions in company database.
• Making outbound calls and complete interviews with Audi, BMW and JLR customers.
• Doing outbound calls and recruit customers of JLR to participate in MS Project.
• Analyzed customers-related data and prepared required reports.
• Taking Audi customers complains and reports it to Audi Middle East.

• Log requests promptly and follow-up to ensure both timely completion and customer satisfaction.
• Liaising with other departments to ensure customer calls are addressed within the time frames provided to the customer.
• Managing difficult customer situations, responding promptly to the needs of the customer, soliciting feedback to improve service (i.e.: Suggestions, complaints etc...) and respond to requests for service and assistance.
• Meet the changing demands of the work environment; coping positively with any delays or unexpected demands. I.e. Broadcast changes, re-branding, Technical service failures, O.T.A. software uploads, business rule changes.
• Using best practice customer service techniques, walking side-by-side with customers as problems are solved, exceeding their expectations.
• Conduct training sessions for junior agents (newly hired) on all Standard operating procedures/business rules, basic technical information/guidelines and the use of internal tracking system (IBS/GINI).