ALTHAF KATTAYAT THAYATH
Kozhikode
Summary
Dynamic sales leader with a proven track record at Nakshatra Gold and Diamonds, consistently exceeding targets and enhancing customer relationships. Skilled in inventory management and adept at training teams, I drive revenue growth through strategic sales initiatives and effective communication, fostering loyalty and repeat business.
Overview
19
19
years of professional experience
Work History
Senior sales officer
Ziya gold and diamonds
Dubai
02.2025 - Current
- Achieve Best performer award in every month since joining the store
- Achieved 100-125% of target in every month in Diamonds, uncut ornaments and precious stones ornaments etc. it helps the company to increase the profit
- Keep and maintain good customer relationships it helps to the company to achieve good business and increase the credibility from customers
- Lead the store operations in the absence of team leader which is reporting, fixing and cash handling etc.
Store manager
Nakshatra gold and diamonds
Kozhikode
03.2020 - 07.2024
- Led a high performing sales team, achieving and surpassing monthly sales targets consistently
- Implemented effective inventory management strategies reducing stock loss 15%
- Developed and executed training programs for staff, resulting improved in product knowledge and enhanced customer service
- Cultivated strong relationships with suppliers, negotiating favorable terms to optimize product offerings and profit margins
- Oversaw store operations, ensuring compliance with company policies and maintaining a visually appealed store environment
Assistant store manager
Nakshatra gold and diamonds
Kozhikode
03.2016 - 02.2020
- Assisted in managing day to day operations, including staff scheduling, inventory control and customer service
- Supported the store manager to achieving sales targets and implementing promotional strategies
- Trained and supervised the staff members, ensuring adherence to company policies and standards
- Collaborated with store manager to create visually appealed displays and maintain store aesthetics
- Resolved customer inquiries and concerns promptly, fostering positive relationships and enhancing customer satisfaction
Sales manager
Sahara gold and diamonds
Kozhikode
08.2014 - 02.2016
- Led dynamic sales team to achieve and exceed monthly sales targets consistently
- Developed and implemented effective sales strategies to drive revenue growth And increase Customer engagement
- Conducted product training session for staff To enhance product knowledge and improve Sales performance
- Built strong relationship with clients To drive repeat business And increase customer loyalty
- Analyzed sales data To identify trends And opportunities to Sales optimization
Sales executive
Sahara gold and diamonds
Kozhikode
08.2011 - 08.2013
- Supported the sales team in achieving the sales targets and implementing sales strategies
- Activity contributed to achieving sales targets by effectively promoting jewellery products and closing sales transactions.
- Collaborated with sales manager to analyze sales data and identify opportunities for improvement
- Contributed the development of promotional activities and events sales and increase customer engagement
- Provide excellent customer service and resolve customer inquiries to ensure a positive shopping experience
Junior sales executive
Sahara gold and diamonds
Kozhikode
04.2007 - 08.2008
- Demonstrated and exceptional product knowledge provided personalized assistance to customers resulting in increased sales and customer satisfaction
- Activity contributed to achieving sales targets by effectively promoting jewellery products and closing sales transactions.
- Cultivated strong customer relationships through follow up communication and after sales service leading repeat business and referrals
- Utilized sales techniques to up-sell and cross-sell jewellery items, maximizing sales opportunities and revenue
- Collaborated with sales team to create visually appealing displays and welcoming store environment
Education
Bachelor of commerce - business and co-operation
University of Calicut
Kozhikode, Kerala, India09.2011
Skills
- Customer relationship management
- Adaptability
- Communication skills
- Product knowledge
- Inventory management
- Visual merchandising
- Leadership
- Sales management
- Problem-solving
- Technical skills
- Financial acumen
- Negotiation skills
- Microsoft Office proficiency
Accomplishments
- Successfully achieved 100-125% of sales targets in every month since joined the last company
- Successfully increased store revenue by 30% within the first year of assuming the store manager role
- Implemented strategic sales initiatives and enhancing customer engagement practices to drive business growth
- Implemented most productive marketing strategies instead of obsolete methods resulting in 25% customer increase
- Maintained the reputation of the store by building a good staff team capable of maintaining customer loyalty while increasing store revenue
Languages
Excellent, Excellent, Beginner, Native, Excellent
Timeline
Senior sales officer
Ziya gold and diamonds
02.2025 - Current
Store manager
Nakshatra gold and diamonds
03.2020 - 07.2024
Assistant store manager
Nakshatra gold and diamonds
03.2016 - 02.2020
Sales manager
Sahara gold and diamonds
08.2014 - 02.2016
Sales executive
Sahara gold and diamonds
08.2011 - 08.2013
Junior sales executive
Sahara gold and diamonds
04.2007 - 08.2008
Bachelor of commerce - business and co-operation
University of Calicut