ALTON PEREIRA
Abu Dhabi,UAE
Summary
Dedicated professional with expertise in fine dining service and guest relations, demonstrating exceptional food and beverage knowledge. Proficient in POS and cash handling, with a strong ability to upsell effectively while maintaining hygiene and safety standards. Adept at multitasking under pressure, fostering team collaboration, and delivering outstanding communication skills to enhance customer satisfaction. Career aspirations include advancing within the hospitality industry to further refine service excellence.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work history
Waiter
Eat Greek Bentley Bistro & Bar
Abu Dhabi, UAE
2025.02 - 2026.05
- Provide professional fine dining service to guests while maintaining high hospitality standards.
- Take accurate food and beverage orders and coordinate efficiently with kitchen and bar staff.
- Ensure guest satisfaction by delivering attentive and personalized customer service.
- Maintain cleanliness and presentation standards in dining and service areas.
- Assist in menu recommendations and upselling to enhance guest experience.
- Handle customer requests and complaints professionally and promptly.
- Achievements
- Recognized for consistently delivering excellent guest service.
- Contributed to positive customer feedback and repeat guest visits.
- Maintained strong teamwork and service efficiency during busy operations.
Waiter
Lock, Stock & Barrel (Solutions Leisure Group)
Abu Dhabi, UAE
2023.11 - 2024.12
- Delivered accurate and efficient food and beverage service to guests.
- Developed strong product knowledge of menu items and promotions.
- Handled POS transactions and balanced daily sales accurately.
- Maintained cleanliness and safety standards within the work area.
- Supported team operations during high-volume service periods.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
Waiter
Table Otto (Belhasa Hospitality LLC)
Abu Dhabi, UAE
2021.07 - 2023.10
- Prepared and served menu items according to company service standards.
- Provided excellent customer service to ensure guest satisfaction.
- Maintained accurate cash handling and billing procedures.
- Assisted in maintaining restaurant cleanliness and hygiene standards.
- Built comprehensive knowledge of food and beverage offerings.
Waiter
Café Bateel
Dubai, UAE
2019.05 - 2021.05
- Delivered exceptional dining experiences through professional customer service.
- Processed customer orders and payments efficiently.
- Maintained cleanliness and safety standards in service areas.
- Assisted guests with menu recommendations and dining requests.
- Ensured timely coordination with kitchen staff for order delivery.
Waiter
Eureka Restaurant & Café (Wingstop)
Dubai, UAE
2017.03 - 2019.02
- Processed customer orders and managed workstation inventory.
- Delivered excellent guest service in a fast-paced environment.
- Managed cash handling and POS transactions accurately.
- Maintained cleanliness and food safety standards.
- Assisted with daily restaurant operational tasks.
Waiter
Alor Grande Holiday Resort
Goa, India
2012.10 - 2015.02
- Took and processed guest orders efficiently.
- Coordinated with kitchen staff to ensure timely service.
- Assisted guests with inquiries and dining requirements.
- Maintained organized and clean dining areas.
- Supported smooth restaurant operations during service hours.
Education
Diploma - Tourism Airline Management
Goa University
Margao, Goa, India 2012.01 - 2013.01
Higher Secondary School Certificate (H.S.S.C.) -
Goa University
IndiaSecondary School Certificate (S.S.C.) -
Goa University
Margao GoaSkills
- Fine Dining Service
- Guest Relations & Customer Service
- Food & Beverage Knowledge
- POS & Cash Handling
- Upselling Techniques
- Team Collaboration
- Order Taking & Table Service
- Hygiene & Safety Standards
- Multitasking Under Pressure
- Communication Skills
LANGUAGES
English
Hindi
Konkani
REFERENCES
Available upon request.
TRAININGS
- Industrial Training in Housekeeping – Alor Grande Holiday Resort
- Industrial Training in Office Management – Public Work Department (PWD), Goa
PERSONAL DETAILS
- Nationality: Indian
- Date of Birth: July 28, 1995
- Gender: Male
References
References available upon request.
Timeline
Waiter
Eat Greek Bentley Bistro & Bar
2025.02 - 2026.05
Waiter
Lock, Stock & Barrel (Solutions Leisure Group)
2023.11 - 2024.12
Waiter
Table Otto (Belhasa Hospitality LLC)
2021.07 - 2023.10
Waiter
Café Bateel
2019.05 - 2021.05
Waiter
Eureka Restaurant & Café (Wingstop)
2017.03 - 2019.02
Waiter
Alor Grande Holiday Resort
2012.10 - 2015.02
Diploma - Tourism Airline Management
Goa University
2012.01 - 2013.01
Higher Secondary School Certificate (H.S.S.C.) -
Goa University
Secondary School Certificate (S.S.C.) -
Goa University