Alya Mohammed Al Ali

• Confirmed appointments, communicated with clients, and updated client records.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Helped office staff prepare reports and presentations for internal or client-related use.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Human Resources Office:

• Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
• Created, organized and maintained employee personnel files to keep sensitive data secure.
• Interpreted and explained human resources policies, procedures or regulations.

Corporate Communications Office:

• Identified target audience and developed optimized communication plans to engage and interest individuals.
• Drafted speeches for company executives and arranged interviews and other forms of contact.
• Coordinated and executed company events for employees and customers.
• Assigned, supervised and reviewed activities of public relations staff.
• Identified client groups and audiences, determining best way to communicate publicity information.
• Facilitated consumer relations or relationships between managers and employees or different branch offices