Accomplished professional with expertise in case documentation, assessments, and social policy understanding. Demonstrates strong skills in customer service and multi-disciplinary team coordination, leading to effective service plan development and strategic planning. Proven track record in team leadership and quality assurance, ensuring high standards are consistently met. Committed to leveraging skills for impactful contributions within a dynamic organization.
Responsible for managing complex family and child cases within the Family Care Authority – Child Center.
Duties include conducting comprehensive assessments, developing and monitoring intervention plans, and coordinating with multi-disciplinary teams (psychologists, educators, legal entities, and healthcare providers).
Provide direct support to children and families experiencing neglect, abuse, or social difficulties, ensuring their safety and well-being.
Lead case conferences, prepare professional reports, and liaise with external stakeholders to facilitate holistic and sustainable solutions.