Amal Abdo Ali Hussain

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Identifying staffing needs, creating job descriptions, advertising vacancies, screening resumes, conducting interviews, and making hiring decisions
• Facilitating onboarding process for new employees, including orientation, training, and completing necessary paperwork
• Developing, implementing, and enforcing HR policies and procedures to ensure compliance with relevant laws and regulations, as well as alignment with organizational goals and values
• Developing and implementing performance management processes to evaluate employee performance, provide feedback, and support employee development, This includes setting goals, conducting performance reviews, and identifying training and development needs
• Analyze data to identify trends, make data-driven decisions, and continuously improve HR processes and practices
• Responsible for creating roles and responsibilities and KPI’s for all the positions across the organization
• Responsible for payroll processing by collecting and verifying timekeeping data, entering payroll information for payroll processing, and reconciling payroll discrepancies
• Preparing dashboards and presentations for Management.
• Assisting with payroll processing by collecting and verifying timekeeping data, entering payroll information for payroll processing, and reconciling payroll discrepancies.
• Assist employees with payroll-related questions or issues.

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Maintain professional and productive relationships with all the clients and ensure customer satisfaction
• Handling, managing, and supporting the center customer queue, reception area, cashiers, and typist in all related transactions to maximize productivity.

• To be the direct contact between Government and Companies
• To maintain record of tasks and process with and not limited to below

MOHRE Works (New Work Permit, Renewal, Cancellation etc.)

GDRFA Works (New Visa, Renewal, Cancellation etc.)

GPSSA and NAFIS Works (New Registration, Modification, Cancellation for UAE/GCC Nationals etc.)

Admin/HR/Accounts Related Works (Record Keeping, Accounting of Daily Transactions etc.)

• Working in Federal Authority for Identity and Citizenship system (ICA Smart Services)
• Typing Emirates ID, including issuing a New, Renewal and Replacement
• Typing Medical Forms to complete residency procedures for residents in UAE
• Preparing Invoices.
• Working professionally with my peers and managers.
• Dealing with customers face to face as well as solving customer problems.