Summary
Overview
Work history
Education
Skills
Languages
Custom
Certification
Accomplishments
Affiliations
References
Timeline
Generic

AMABELLA ONG

Sharjah

Summary

Healthcare training professional with extensive experience in designing and managing training programs focused on life support and emergency response. Proven track record in clinical leadership, ensuring compliance and quality assurance during training site audits through effective cross-department collaboration. Skilled in electronic health records, learning management systems, and curriculum design, with a strong emphasis on instructor mentorship and accreditation. Dedicated to enhancing cardiac program development and utilizing remote teaching to deliver impactful workshops and constructive feedback.

Experienced Faculty/ Instructor committed to maximizing students' potential through high-quality teaching. Adapts instruction to suit learners' individual needs for responsive support. Prepares students for exams through mock testing, increasing successful certification attainment.

Driven professional with strong aptitude for teaching and mentoring. Excellent communication and problem-solving skills foster positive and engaging learning environment. Committed to empowering students, inspiring growth, and achieving educational success.

Seasoned professional with focus on teaching and skill development. Deliver engaging and informative lessons that foster student growth through innovative teaching methods and deep understanding of subject matter. Enhance learning experiences by tailoring instruction to diverse learning styles, ensuring student success and retention.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Organized and dependable Nurse Educator with +20 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

29
29
years of professional experience
1999
1999
years of post-secondary education
1
1
Certification

Work history

Training Center Coordinator

Sheikh Khalifa General Hospital
Umm Al Quwain
09.2022 - 07.2025
  • Led SKGH to become the first ASLS-certified Training Center in the Middle East.
  • Facilitated first ASLS course and co-led 4+ European Trauma Courses.
  • Directed the region's largest PCAT Workshop with AHA MENA.
  • Built NRP instructor pipeline and improved instructor development programs.
  • Audited training sites and redesigned 2023 training calendar for efficiency.
  • Supported team by demonstrating respect and willingness to help.
  • Oversaw daily operations to achieve high productivity levels.

Training Center Faculty (BLS, ACLS, PALS)

Sheikh Khalifa General Hospital
Umm Al Quwain
12.2019 - 07.2025
  • Delivered instructor training and curriculum guidance.
  • Certified as ASLS Instructor in 2024.
  • Mentored instructors to independence and evaluated renewal requirements.

ASLS Instructor

Sheikh Khalifa General Hospital
Umm Al Quwain
01.2024 - Current
  • Collaborated with colleagues to share best practices and professional development opportunities.
  • Created safe and inclusive classroom environment promoting mutual respect amongst pupils.
  • Implemented various teaching strategies to cater to diverse learning styles of students.
  • Presented complex information in understandable manner to facilitate knowledge absorption.
  • Utilized latest technology for effective instruction, enhanced classroom engagement.
  • Developed comprehensive teaching plans, improved student understanding.
  • Assessed individual pupil progress and adjusted lessons accordingly for better improvement.
  • Engaged students with hands-on activities resulting in increased interest in subject matter.
  • Encouraged critical thinking and problem-solving skills through group activities.
  • Provided constructive feedback on assignments with suggestions for improvement.
  • Maintained up-to-date subject knowledge, ensured delivery of accurate information.
  • Fostered positive learning environment by implementing interactive teaching methods.
  • Organised appropriate resources to help students supplement course instruction.
  • Delivered maximum impact and learning through top-quality instruction.
  • Maintained records of assessments and submitted timely feedback to students.
  • Followed non-discriminatory practices, serving students of all backgrounds and ability levels.

Charge Nurse, OPD

Sheikh Khalifa General Hospital
Umm Al Quwain
01.2014 - 03.2018
  • Initiated Occupational Health Program for staff onboarding.
  • Managed schedules, policies, and cross-departmental compliance.
  • Conducted evaluations and led performance-driven nursing improvements.

Divisional Director, Cardiology/ OPD

International Modern Hospital
Dubai
08.2013 - 12.2013
  • Streamlined company procedures, enhancing overall efficiency.
  • Implemented process improvements, leading to increased productivity levels.
  • Improved customer satisfaction rates by directing quality assurance initiatives.
  • Ensured compliance with policies and regulations for risk mitigation.
  • Optimised resource allocation, reducing operating costs significantly.
  • Directed staff for improved productivity and efficiency.
  • Manoeuvred through complex business scenarios using advanced problem-solving skills.
  • Championed change management initiatives driving organisational transformation.
  • Spearheaded divisional projects for successful completion ahead of deadline.
  • Devised innovative solutions to overcome business challenges.
  • Coordinated cross-functional teams to achieve project goals within set timelines.
  • Conducted regular performance reviews to ensure employee development.
  • Encouraged continuous learning amongst team members for skill enhancement.
  • Fostered a collaborative environment, resulting in increased team morale.
  • Delegated tasks and reacted to changing workloads to maintain efficient operations.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Recruited and trained department staff to boost employees productivity.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed empowering employee culture focused on equipping staff to independently meet customer needs.
  • Devised staff succession plans to enable professional development.

Nurse Manager, Cardiology Department

International Modern Hospital
Dubai
05.2011 - 07.2013
  • Designed training programmes, leading to increased staff competence.
  • Engaged in continuous learning, maintaining current nursing certification.
  • Delivered compassionate care, resulting in high patient satisfaction rates.
  • Evaluated performance metrics and implemented strategies for improvement.
  • Collaborated with senior management in devising strategic healthcare plans for better service delivery.
  • Employed critical thinking skills to solve complex medical issues swiftly and accurately.
  • Fostered positive work environment through effective communication techniques.
  • Created an atmosphere conducive to learning for junior nurses; led by example in showcasing best practices.
  • Managed challenging patient cases to successful resolutions.
  • Rigorously adhered to health regulations and guidelines; upheld highest standards of nursing care.
  • Advocated for patients' rights and needs, promoting a culture of respect within the institution.
  • Maintained comprehensive records and reports, aiding in professional audits and inspections.
  • Enhanced patient care quality by implementing evidence-based nursing practices.
  • Implemented innovative nurse scheduling system, reducing staff burnout instances.
  • Coordinated multidisciplinary team members for improved patient outcomes.
  • Optimised outcome of complex patient cases, liaising effectively with doctors and allied health care providers.
  • Offered professional guidance and leadership, helping nurse assistants to obtain registered nurse certification in 12 months.
  • Maintained quality standards by monitoring service delivery, ensuring consistent compliance with clinical policies and regulatory requirements.
  • Prevented disciplinary issues by creating and clearly communicating policy and protocol changes across team.
  • Dealt with emergencies with calm and composure.
  • Complied with quality healthcare standards to uphold hospital reputation.
  • Participated in health education programmes and nurse education activities in clinical and community settings.
  • Helped deliver stabilising and life-saving treatments during medical emergencies.
  • Supported community health initiatives and delivered seminars targeted at specific patient groups.

Senior Staff Nurse

Dubai Mall Medical Center
Dubai
12.2009 - 04.2011
  • Monitored vital signs regularly, detecting any abnormalities early on.
  • Delivered compassionate care for patients, resulting in increased comfort during treatments.
  • Participated in hospital-wide infection control initiatives, contributing to a safer environment.
  • Administered medication as prescribed by physicians, maintaining optimal patient health status.
  • Collaborated with doctors for devising personalised patient treatment plans.
  • Developed comprehensive care plans tailored to individual patient needs which improved their well-being over time.
  • Recognised and responded promptly to emergency situations ensuring safety of patients at all times.
  • Improved patient satisfaction levels by implementing innovative nursing practices.
  • Advocated for patients' rights with adherence to ethical guidelines and standards.
  • Reviewed and updated patient records accurately for enhanced treatment protocols.
  • Provided expert clinical advice to junior nurses, fostering professional growth.
  • Supervised junior staff efficiently leading to an improved working atmosphere.
  • Led nurse training sessions to improve team's overall skill set.
  • Liaised effectively with other departments for seamless patient care.
  • Coordinated discharge planning for patients which facilitated smooth transitions from hospital to home environments.
  • Managed patient care by coordinating with multi-disciplinary medical teams.
  • Maintained open lines of communication between patients' families and healthcare professionals which ensured transparency in treatment procedures.
  • Assisted doctors during noninvasive cardiology procedures, facilitating successful outcomes.
  • Maintained the privacy, dignity and safety of all patients, consistently adhering to health and safety policies.
  • Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
  • Trained and developed junior nurses to successfully pass their probation period.
  • Provided and facilitated activities in medical emergencies or crisis situations.
  • Precepted new staff nurses to provide education on hospital policies and procedures.
  • Managed progression of care coordination between teams and across areas.
  • Concurred with inter-professional teams to execute recommended quality improvement plans and interventions.
  • Tracked near-miss and error report information and initiated strategies to improve patient safety practices.
  • Participated in clinical risk and quality improvement initiatives activities.
  • Stayed up-to-date on the latest nursing developments to provide best patient care.
  • Complied with quality healthcare standards to uphold hospital reputation.
  • Dealt with emergencies with calm and composure.

Supervisor, Heart Center of Excellence

American Hospital Dubai
Dubai
12.2004 - 10.2009
  • Facilitated monthly training sessions for enhanced staff performance.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Ensured smooth operations with regular maintenance checks.
  • Monitored employee attendance records for maintaining discipline within the team.
  • Promoted a safe work environment by enforcing strict adherence to safety regulations.
  • Identified potential risks and mitigated them through proactive measures.
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Managed daily operations to increase productivity.
  • Assisted in the recruitment process for hiring quality staff members.
  • Fostered a positive work culture to boost employee morale.
  • Led team meetings, ensured clear communication amongst all members.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Conducted performance appraisals with employees for career development discussions.
  • Encouraged open dialogue amongst team members, promoted an inclusive work environment.
  • Organised team resources, resulted in improved project timelines.
  • Provided constructive feedback to staff for improved performance levels.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Improved workplace safety to reduce accidents and near-misses.

Staff Nurse

Ministry of Health, Najran
, KSA
09.1998 - 10.2004
  • Liaised effectively with relatives, keeping them informed about patient progress.
  • Administered intravenous fluids, achieving correct hydration levels in patients.
  • Executed clinical tasks efficiently whilst maintaining attention to detail.
  • Identified early warning signs of deteriorating health through vigilant monitoring.
  • Adhered strictly to safety guidelines minimising workplace incidents.
  • Increased patient understanding with clear explanation of medical procedures.
  • Led health education sessions to promote healthy lifestyle choices in patients.
  • Provided compassionate emotional support to patients, easing their anxiety.
  • Coordinated with pharmacy staff ensuring timely delivery of medicines.
  • Handled emergency situations calmly leading to successful crisis resolution.
  • Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
  • Updated patient records meticulously to ensure accurate documentation.
  • Collaborated with multidisciplinary team to enhance patient care.
  • Assisted doctors during examinations for efficient healthcare delivery.
  • Monitored vital signs, identifying any significant changes in condition.
  • Improved patient comfort by providing expert bedside care.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.

Staff Nurse

Basilan Community Hospital
Isabela City, Philippines
01.1997 - 05.1998
  • Administered intravenous fluids, achieving correct hydration levels in patients.
  • Identified early warning signs of deteriorating health through vigilant monitoring.
  • Adhered strictly to safety guidelines minimising workplace incidents.
  • Assisted doctors during examinations for efficient healthcare delivery.
  • Facilitated smooth discharge processes for a seamless transition home.
  • Improved patient comfort by providing expert bedside care.
  • Monitored vital signs, identifying any significant changes in condition.
  • Collaborated with multidisciplinary team to enhance patient care.
  • Handled emergency situations calmly leading to successful crisis resolution.
  • Maintained high standards of cleanliness and hygiene within the ward.
  • Managed wound dressings, promoting healing and preventing infection.
  • Coordinated with pharmacy staff ensuring timely delivery of medicines.
  • Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
  • Updated patient records meticulously to ensure accurate documentation.
  • Increased patient understanding with clear explanation of medical procedures.
  • Liaised effectively with relatives, keeping them informed about patient progress.
  • Provided compassionate emotional support to patients, easing their anxiety.
  • Led health education sessions to promote healthy lifestyle choices in patients.
  • Executed clinical tasks efficiently whilst maintaining attention to detail.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Monitored and recorded patient condition, carrying out and reporting regular observations.
  • Maintained accurate, up-to-date patient records, maximising data accuracy.
  • Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.
  • Quickly responded to medical emergencies, working calmly and professionally under pressure.
  • Delivered life support with updated first aid and CPR training.
  • Established positive rapport with patients and families through active listening and compassionate care.
  • Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
  • Administered medication with meticulous attention to detail.

Education

Master of Business Administration - Business

Murdoch University
Dubai
01.2023 - 07.2025

Bachelor of Science - Nursing

Western Mindanao State University
Zamboanga City
03.1996

Skills

  • AHA-Certified Instructor: BLS, ACLS, PALS, ASLS
  • Healthcare Training Program Design & Management
  • Instructor Mentorship & Accreditation Processes
  • Life Support & Emergency Response Education
  • Clinical Leadership & Cross-Department Collaboration
  • Training Site Audits, Compliance & Quality Assurance
  • Cardiac Program Development
  • Strategic Planning & Execution
  • Electronic Health Records (EHR)
  • Learning Management Systems (LMS)
  • MS Office Suite
  • Defibrillator Operations
  • Curriculum Design
  • Workshop Facilitation
  • Clinical Documentation
  • Staff Evaluation Tools
  • Remote teaching experience
  • Constructive feedback
  • Science expertise
  • Course material production

Languages

English (Fluent)
Beginner
Filipino (Native)
Beginner

Custom

  • AHA Training Center Faculty (BLS, ACLS, PALS)
  • Advanced Stroke Life Support (ASLS) Instructor – 2024
  • Resuscitation Committee Member
  • Kabayan Nurse of the Year (2012–2013)
  • Featured in Precious Gems in a Desert of Gold (2014)

Certification

BLS/ ACLS/ PALS Instructor

ASLS Instructor

BLS/ ACLS/ PALS Training Center Faculty

Accomplishments

Awarded Kabayan Nurse of the Year 2013 in Dubai UAE

Success story featured in hardbound coffee table book Precious Gems in a Desert of Gold


Affiliations

Singing and baking

References

References available upon request.

Timeline

ASLS Instructor

Sheikh Khalifa General Hospital
01.2024 - Current

Master of Business Administration - Business

Murdoch University
01.2023 - 07.2025

Training Center Coordinator

Sheikh Khalifa General Hospital
09.2022 - 07.2025

Training Center Faculty (BLS, ACLS, PALS)

Sheikh Khalifa General Hospital
12.2019 - 07.2025

Charge Nurse, OPD

Sheikh Khalifa General Hospital
01.2014 - 03.2018

Divisional Director, Cardiology/ OPD

International Modern Hospital
08.2013 - 12.2013

Nurse Manager, Cardiology Department

International Modern Hospital
05.2011 - 07.2013

Senior Staff Nurse

Dubai Mall Medical Center
12.2009 - 04.2011

Supervisor, Heart Center of Excellence

American Hospital Dubai
12.2004 - 10.2009

Staff Nurse

Ministry of Health, Najran
09.1998 - 10.2004

Staff Nurse

Basilan Community Hospital
01.1997 - 05.1998

Bachelor of Science - Nursing

Western Mindanao State University

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AMABELLA ONG