AMAL ALI
Dubai,UAE
Summary
Seeking a challenging career and a prospective potential position in a successful organization through which i can enhance my technical skills and further improve my interpersonal relations.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Assistant store manager
Longchamp, Beside Group
Dubai
08.2024 - 09.2025
- Communicate sale / target plans with all team members.
- Drive focus on Kpi and sales target achievements.
- Resolved complaints to achieve full customer satisfaction.
- Support store manager to run store operations and seat schedule and floor cover plan daily / weekly basis.
Store supervisor
Fred Perry, Beside Group
Dubai, UAE
11.2022 - 07.2024
- Ensured adherence to company policies, resulting in a well-regulated working environment.
- Improved store layout by regularly reorganising merchandise and display areas.
- Scheduled regular staff meetings, fostering open communication within the team.
- Trained new employees, leading to competent store personnel.
Senior Sales Executive
Diesel, Beside Group
Dubai
11.2018 - 10.2022
- Tailored sales approach to meet individual client needs, nurturing meaningful relationships to drive revenue.
- Arrange the section under my responsibility.
- Make alterations.
Receptionist
Fam Holding for Real Estate
Dubai
06.2017 - 09.2018
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Sorting and handling out mail.
- Answered and helped resolve enquiries from clients, vendors and general public.
Sales Assistant
The Body Shop For Cosmetics
Abu Dhabi
02.2015 - 04.2017
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Education
Bachelor - Tourism and Hotels
Pharos Academy
Skills
- Languages
- Arabic: Mother Tongue
- English: Good
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Strong retail management and customer service skills
- Effective communicator with team
- Skilled in problem-solving, time management, and multitasking
- Experienced in inventory management and staff training
- Focused on improving customer experience and team performance
Certification
Gcc driving license
Languages
Arabic: Mother Tongue
English: Good
Timeline
Assistant store manager
Longchamp, Beside Group
08.2024 - 09.2025
Store supervisor
Fred Perry, Beside Group
11.2022 - 07.2024
Senior Sales Executive
Diesel, Beside Group
11.2018 - 10.2022
Receptionist
Fam Holding for Real Estate
06.2017 - 09.2018
Sales Assistant
The Body Shop For Cosmetics
02.2015 - 04.2017
Bachelor - Tourism and Hotels
Pharos Academy