AMAL DEV P.R
Abudhabi,UAE
Summary
Accomplished professional specializing in claims management and negotiation, with proven skills in survey coordination and risk assessment. Strong time management and client communication abilities enhance customer relationship management. Committed to delivering accurate damage assessments and improving client satisfaction through strategic solutions.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Motor Claim Curveyor
Ideal Loss Adjusters L.L.C
Abudhabi, UAE
11.2025 - Current
- Prioritised workload effectively managing time-sensitive tasks.
- Coordinated with Insurance companies for damage assessments on high-value claims.
- Ensured compliance with regulatory requirements throughout all stages of the claims process.
- Managed high volume of motor claims daily, ensuring efficient resolution.
- Resolved customer complaints through careful analysis and negotiation improving client relationships.
Motor Claim Surveyor
My Way Engineering Survey And Loss Adjusting L.L.C
11.2023 - 11.2025
- Responsible for organizing the survey of vehicles as requested by the Claims Desk for Own Damage and Third Party.
- Negotiate with dealers/workshops for vehicle repairs in the best interest of the company.
- Assess constructive total loss for any vehicle in case of substantial damage and vehicle cancellation.
- Dealing with salvage buyers, negotiate and obtain the best terms.
- Ensuring that established check lists are followed whilst survey and correct and adequate documentation are made available in the claims files.
- Responsible for direct communication to customers regarding status of surveys, in consultation with the departmental head.
- Ensuring best of class service quality, processes, system and procedures whilst dealing with the customers, brokers, dealers, garage owners and branches.
- Liaise with Brokers, Surveyors, Dealers, Garage owners, Branches in respect of the motor claims surveys.
- Ensuring all procedures and claim guidelines are fully adhered to by supporting staff.
- Preparing all statistical information as required in respect of motor survey from time to time.
Body shop estimator
AWRostamani auto trust
08.2019 - 10.2023
Body shop estimator and supervisor
Aarya auto repair llc
07.2017 - 07.2019
Body shop supervisor
Al Joury auto repair llc
07.2016 - 07.2017
Body shop supervisor
Al kharj auto repair llc
02.2015 - 04.2016
Education
BE - Mechanical engineering
Anna University
Chennai 01.2010 - 01.2014
Skills
- Claims management
- Negotiation skills
- Survey coordination
- Time management
- Client communication
- Risk assessment
- Damage assessment
- Customer relationship management
Languages
Arabic
Intermediate
English
Fluent
Malayalam
Proficient (C2)
Hindi
Fluent
Tamil
Fluent
Declaration
I hereby declare that the information given above is true and correct to the best of my knowledge. Place: Mussafah Date: 2025-08-29
Timeline
Motor Claim Curveyor
Ideal Loss Adjusters L.L.C
11.2025 - Current
Motor Claim Surveyor
My Way Engineering Survey And Loss Adjusting L.L.C
11.2023 - 11.2025
Body shop estimator
AWRostamani auto trust
08.2019 - 10.2023
Body shop estimator and supervisor
Aarya auto repair llc
07.2017 - 07.2019
Body shop supervisor
Al Joury auto repair llc
07.2016 - 07.2017
Body shop supervisor
Al kharj auto repair llc
02.2015 - 04.2016
BE - Mechanical engineering
Anna University
01.2010 - 01.2014