Amal Ghazouani
Dubai,UAE
Summary
With a solid foundation in communication, training, and cross-cultural collaboration, I excel in creating engaging learning environments and supporting others in achieving their goals. My international work experience has strengthened my ability to explain complex ideas clearly, adapt to diverse audiences, and foster positive relationships. Certified in TEFL by the Asia College of Teachers, I bring enthusiasm, patience, and a student-centered approach to the classroom.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Sales Coordinator
Electra
Dubai, UAE
04.2025 - 09.2025
- Delivered clear and structured presentations, adapting communication style to suit different audiences.
- Assisted in organizing training sessions, product demonstrations, and client meetings, ensuring information was accessible and engaging.
- Provided guidance and explanations to clients, developing patience and instructional ability.
- Researched and stayed updated on new products and trends, similar to continuous professional development in education.
- Supported team collaboration and helped resolve issues by coordinating between clients and technical teams.
Sales Manager
Econoplus
Quebec City, Canada
09.2019 - 02.2025
- Leadership and Team Management: Managing and motivating staff, recruiting, training, and providing feedback for the sales team (50 employees across 10 stores).
- Client Relationship Management: Supporting the sales process, handling key clients, and managing customer relationships.
- Operational Coordination: Scheduling, team activities, training, and cross-department collaboration.
Regional Sales Manager
Medis
Tunis, Tunisia
02.2016 - 07.2019
- Designed and implemented strategies to effectively communicate complex information, ensuring clarity and understanding.
- Trained, coached, and supervised a regional team, focusing on professional growth and continuous development.
- Recruited and onboarded new staff, creating structured learning processes and clear guidance.
- Responded to questions and concerns with patience, ensuring smooth communication and problem resolution.
- Maintained accurate records of interactions and progress, reflecting strong organizational and reporting skills.
Medical Sales Representative
HIKMA PHARMACEUTICALS
Tunis, Tunisia
09.2013 - 01.2016
- Delivered clear and detailed presentations, simplifying complex information for diverse audiences.
- Answered professional inquiries with patience and accuracy, demonstrating strong communication and teaching abilities.
- Built and expanded a client base through trust, adaptability, and effective interpersonal skills.
Education
International Certificate in TESOL/TEFL Program - English
Asian College of Teachers
UAE 05.2025 - 09.2025
MBA - Business Administration
Université de Laval
01.2023 - 01.2025
Bachelor's Degree - Anesthesia and Resuscitation
HEALTH SCHOOL OF TUNIS
01.2010 - 01.2013
Skills
- Strong Communication & Presentation Skills
- Team Engagement & Motivation and leadership
- Cross-Cultural Communication
- Time Management & Organizational Skills
- Mentoring & Training
- Adaptability & Problem-Solving
LANGUAGES
Arabic
Native
French
Native
English
Fluent
Korean
Elementary (A2)
Turkish
Elementary
Affiliations
- Music
- Soccer
- Video Games
Timeline
International Certificate in TESOL/TEFL Program - English
Asian College of Teachers
05.2025 - 09.2025
Sales Coordinator
Electra
04.2025 - 09.2025
MBA - Business Administration
Université de Laval
01.2023 - 01.2025
Sales Manager
Econoplus
09.2019 - 02.2025
Regional Sales Manager
Medis
02.2016 - 07.2019
Medical Sales Representative
HIKMA PHARMACEUTICALS
09.2013 - 01.2016
Bachelor's Degree - Anesthesia and Resuscitation
HEALTH SCHOOL OF TUNIS
01.2010 - 01.2013
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