Amal Jama

• Created training programmes guaranteed to achieve key organisational objectives.
• Organised delivery of specialised training in liaison with external service providers.
• Investigated needs of and threats to organisations in various industries.
• Facilitated high-quality workshops, meetings and demonstrations online and offline.
• Produced training and supportive materials tailored to organisational needs.
• Outlined HR objectives and assessed learning outcomes to guide planning activities.
• Adapted session delivery to meet specific needs of professional learners within different environments.
• Championed goal setting and instilled culture of ongoing professional development to motivate workforce.
• Engaged professionals in industry-specific knowledge, techniques and methodologies.
• Formulated training and development programmes to capture measurable improvements.
• Analysed training requirements at individual, team and organisational level.
• Increased accessibility to training workshops and materials by catering to specific requests.
• Planned training schedules, prepared materials and booked necessary rooms and facilities.

Ø Supervised nursing staff and delegated duties directly related to patient care.

Ø Participated in continuous quality assurance initiatives.

Ø Coordinated with other members of the interdisciplinary team to ensure that patients’ therapeutic goals are met.

Ø Ensured compliance with provision of care in keeping with the facility’s policy and scope of practice through chart audits, staff competency evaluation through direct observation, and evaluation of effectiveness of care provided to patients.

Ø Allocated nursing staff according to patient acuity and to maintain optimal care.

Ø Actively involved in providing in-services to nursing staff including RNs, LPNs, CNAs and Unit Clerks, thereby maximizing delivery of quality patient care.

Ø Recognized emergency situations and addressed them per protocol, in an efficient and calm manner.

Ø Provided guidance and support to staff, patients and family.

• Administered medication with meticulous attention to detail.
• Implemented and updated treatment plans in collaboration with doctors.
• Monitored patient vitals and necessary signs.
• Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
• Provided in-depth education on disease prevention and intervention.
• Administered medication in line with stringent drug regulations.
• Informed patients and caregivers on diagnoses, treatment plans and options, chronic disease management and wound management.
• Prioritised health problems to assist patients in complex, urgent or emergency situations.
• Interviewed patients to obtain medical information and measure vital signs, weight and height.
• Monitored, assessed and recorded patient condition and coordinated patient discharge planning.
• Implemented and maintained core measures in patient safety, patient satisfaction and holistic nursing approaches.
• Delivered high-volume vaccinations and seasonal clinics.
• Facilitated adequate pain management for assigned patients to minimise discomfort.
• Established positive rapport with patients and families through active listening and compassionate care.
• Collaborated with doctors to plan post-treatment home care.