AMAL VIJAYAN
Jebel Ali,United Arab Emirates
Summary
Dynamic Logistician with a strong drive to tackle goals and achieve success. Bringing forth the ability to lead and collaborate, with substantial knowledge of supply chains and logistics networks, committed to optimizing and coordinating processes and experienced in troubleshooting and overcoming challenges.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Pricing Coordinator / Customer Service
CONSOLIDATED SHIPPING SERVICES L.L.C.
Jebel Ali , United Arab Emirates
12.2022 - Current
- Handling 50+ customer interactions per day over phone,
giving detailed, personalized, friendly and polite service to
ensure customer retention - Handling 500 + mails every day from customers as well
as overseas agents - Procuring rates from overseas agents and delivering the best rates to customers.
- Follow-up with customers on enquiries and securing business and Follow-up with customers and maintaining relation with
them for their existing as well future shipments. - Entire coordination from enquiry stage till execution of a shipment
Documentation Executive
TWIN INFO SOLUTIONS (Back Office of CSS Group)
Cochin , India
09.2019 - 11.2022
- Updating Bill of Lading
- Submitting Shipping Instructions to Shipping Line
- Manifestation of Files in Dubai Trade
- Tracking the Shipment till the cargo is received to the final customer
- Cross checking and confirming the MBL to Shipping Line.
Education
PG Diploma - Logistics & SCM
Global Institute of Integral Management Studies
Cochin , India 06.2018 - 05.2019
Bachelor of Computer Application -
M.G. University
Kottayam , India 08.2013 - 05.2016
Higher Secondary -
St Kuriakose Public School
Kottayam , India 04.2001 - 03.2012
SSLC -
St Kuriakose Public School
Kottayam , India Skills
- Expertise in Pricing and Coordinating Shipments
- Ability to Handle and work under Pressure
- Quick Response and Lead Time
- Eagerness to Learn and Team Collaboration
- Proficiency in Outlook/FINS/NEXT
- Adaptability to New Technology
- Multitasking Ability and Critical Thinking
- Microsoft Office
Languages
English
Advanced
Malayalam
Native
Hindi
Elementary
Tamil
Intermediate
Timeline
Pricing Coordinator / Customer Service
CONSOLIDATED SHIPPING SERVICES L.L.C.
12.2022 - Current
Documentation Executive
TWIN INFO SOLUTIONS (Back Office of CSS Group)
09.2019 - 11.2022
PG Diploma - Logistics & SCM
Global Institute of Integral Management Studies
06.2018 - 05.2019
Bachelor of Computer Application -
M.G. University
08.2013 - 05.2016
Higher Secondary -
St Kuriakose Public School
04.2001 - 03.2012
SSLC -
St Kuriakose Public School
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