Amal Yahya

• Managed challenging behaviour effectively, reducing classroom incidents to maintain positive learning environments.
• Helped students to achieve target grades through continuous curricular support and motivation.
• Safeguarded children's welfare at all times.
• Identified and catered to pupil needs by creating tailored action plans with teachers, students and parents.
• Facilitated extra-curricular workshops and activities alongside main teacher.
• Increased meaningful class participation by proactively motivating students.
• Delivered targeted reading sessions for small groups of students with additional educational needs.
• Participated in meetings, conferences and workshops to establish rapport with teachers and staff.
• Worked with teachers to uphold behaviour management policies.
• Provided administrative support by photocopying worksheets, typing correspondence and filing exam results.
• Built confidence levels among students through empowerment practices.
• Prepared classroom, gym and swimming pool before lessons.
• Set and communicated practical learning and development goals by developing individual education plans
• Delivered learning support on remote basis through Zoom and Google Classroom.
• Extended assistance to students learning English as second language.
• Promoted healthy self-talk and brain-yoga techniques to significantly reduce stress levels among students.
• Reported on students' progress, achievements and behaviour.
• Fostered trusted rapport with students when working 1:1 and in small groups.
• Monitored break and lunchtime behaviour in playground.
• Supported students with various learning difficulties to understand key concepts in core subjects.

• Purchases invoices validation
• Sales invoices validation
• Bank reconciliations
• Cash invoice validation
• Carry out the accounting follow-up of the goods and the connection with inventory
• Monitoring accounts payable and accounts receivable (internal and external)
• Preparation of the necessary operations for the management of the budget :

Orders, payments, checkout, filing, verification.

• Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
• Updated files and records with precise system navigation.
• Screened and directed incoming phone calls and distributed correspondence effectively.
• Maintained and updated departmental mailing list and phone directory.
• Facilitated access for visiting clients and colleagues by arranging and issuing appropriate security passes.
• Managed flight reservations, ground travel and accommodations for department managers and associates.
• Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
• Addressed inquiries and responded via email or telephone follow-up.
• Improved information flow, introducing new software to facilitate distribution of correspondence, reports and minutes.c
• Screened telephone calls and forwarded to appropriate departments.
• Welcomed arriving visitors and directed to appropriate meeting rooms.
• Maintained accurate and up-to-date databases containing confidential information.
• Updated executives on changing business needs by thoroughly documenting internal and client meetings.
• Typed documents, updated websites and compiled information for meetings with exceptional speed.
• Received and placed telephone calls to clients and prospective clients.
• Improved information flow, introducing new software to facilitate distribution of correspondence, reports and minutes.
• Created, indexed and maintained client binders.
• Drafted and distributed professional business letters and email correspondence.