Amal Mohammed Najeeb

Highly motivated and competent individual with a proven track record of achieving guest satisfaction through delivery of exceptional services. Effectively determines guests’ needs and requests in a timely and professional manner. Attentive Front Office Executive providing exceptional customer service through diligent management. Adept at encouraging more business through meaningful engagement and a commitment to managing guest and client relations. Committed to maintaining a positive attitude while attending duties to ensure smooth operations. CORE QUALIFICATIONS Outstanding customer service abilities in hospitality industry Familiar with Hotel Management system and all MS Office applications including Word and Excel Sound ability to resolve client or guest issues in a timely courteous manner Excellent relationship-building and communications skills Strong time management skills Ability to work varying shifts ACCOMPLISHMENTS Acknowledged with providing excellent customer services following front office and lobby duties with an excellent track record of customer orientation and work ethics