Summary
Overview
Work History
Education
Skills
Timeline
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Aman Dalal

Dubai,UAE

Summary

Results-driven and meticulous professional holding a track record of success in directing and managing business start-ups leading managerial teams and optimising operations across the F&B and retail industry. Adept at improving business processes, developing protocols and guiding staff to establish high-end customer relationships. Designing and implementing strategic plans to achieve business goals and commercial growth. Expert in guiding senior professionals and management to reduce costs and increase sales. Complying with statutory regulations, consumer rights, legal implications and operational policies. Collaborating with global partners, high-profile clients and industry experts developing brand portfolios. Highly skilled in performing exceptionally within a fast-paced environment. Looking for a dynamic opportunity to utilise my expertise in an ever-growing business corporation.

Overview

5
5
years of professional experience

Work History

Partner

Dlivrd DXB
Dubai, United Arab Emirates
05.2024 - Current
  • Developed marketing strategies for diverse clients across multiple industries
  • Boosted sales and marketing performance on customer accounts
  • Enhanced customer engagement through targeted marketing campaigns by over 400%
  • Developed marketing strategies for effective brand positioning
  • Spearheaded successful marketing campaigns, increasing visibility across the gulf
  • Executed media plans, achieved marketing objectives

Operations manager

Afters Desserts (UK) Limited
Dewsbury, United Kingdom
06.2022 - 05.2024
  • Oversaw the operational activities initially across all stores
  • Implementing sales and marketing strategies that resulted in a turnover in excess of £15,000 per week
  • Directed the entire process of relocation of a store from a busy petrol station to larger premises
  • Assured premium customer service, maintaining and delivering standard menus at all branches
  • Proactively led 17 staff members, encouraging performance and monitoring KPIs to optimize productivity
  • Developed strong relationships with clients while consistently achieving customer loyalty and retention rates
  • Co-ordinated with franchisees, key stakeholders and vendors, closing highly paid deals

Sales manager

Vapeway Lounge ltd
Dewsbury, United Kingdom
02.2020 - 06.2022
  • Drove sales to over £11,000 per week, an increase of £5,800
  • Successfully retained over 1000 customers, switching them from smoking to vaping in the course of 2 years
  • Accomplished 2 years of providing customer focused services across multiple branches whilst increasing turnover
  • Implemented new sales and marketing strategies to increase footfall in the stores
  • Supported front-line sales teams with well-coordinated administrative operations.

Education

A Levels - Biology, Chemistry, Physics

Castle Hall Academy
Mirfield
09/2017 - 05/2019

GCSEs - Maths, English, Science, French, History

Castle Hall Academy
Mirfield, United Kingdom
09/2012 - 06/2017

Skills

  • Project Management
  • Sales & Marketing
  • Contract Management
  • Performance monitoring
  • Revenue growth
  • Staff recruitment and headhunting
  • Business acumen
  • Sales forecasting

Timeline

Partner

Dlivrd DXB
05.2024 - Current

Operations manager

Afters Desserts (UK) Limited
06.2022 - 05.2024

Sales manager

Vapeway Lounge ltd
02.2020 - 06.2022

A Levels - Biology, Chemistry, Physics

Castle Hall Academy
09/2017 - 05/2019

GCSEs - Maths, English, Science, French, History

Castle Hall Academy
09/2012 - 06/2017
Aman Dalal