Summary
Overview
Work History
Education
Skills
Technical Proficiencies
Certification
Quote
Languages
Interests
Work Preference
Barista
Amani Baniamer

Amani Baniamer

Dubai

Summary

Dynamic Business Analyst | Process Innovator | Certified CBAP® Professional

With a passion for solving complex business challenges, I thrive in translating intricate requirements into clear, actionable strategies. Certified as a CBAP® professional, I leverage my expertise in process optimization, stakeholder collaboration, and data-driven insights to deliver solutions that drive efficiency and success. Known for my ability to balance technical acumen with creative problem-solving, I consistently identify opportunities for growth and improvement. My commitment to continuous learning and innovation ensures that I’m always evolving, ready to take on the next big challenge.

Overview

9
9
years of professional experience
2
2
Certification
4
4

Industries Supported

Work History

Business Analyst

Dubai Technologies
Dubai
08.2022 - Current
  • Collaborated with stakeholders to gather, document, and analyze business requirements, ensuring alignment with strategic goals and translating them into functional specifications, user stories, and acceptance criteria.
  • Developed visual representations, such as process models, data dictionaries, and system diagrams, to facilitate clear communication and shared understanding across cross-functional teams.
  • Served as a liaison between business and technical teams, ensuring mutual understanding of complex processes and seamless project execution.
  • Led stakeholder meetings and workshops, simplifying technical concepts for non-technical stakeholders, effectively resolving issues, and clarifying business needs.
  • Conducted comprehensive testing, including functional, integration, UAT, regression, and performance testing, to validate solutions, ensuring compliance with business objectives and quality standards.
  • Prioritized initiatives and aligned business requirements with technical solutions, driving project success within Agile/Scrum environments, leveraging tools like JIRA for project management.
  • Identified opportunities for process optimization and innovative solutions, continuously contributing to business process improvement and organizational growth.
  • Assessed and communicated the impact of changes on business processes, systems, and stakeholders, ensuring smooth transitions and minimizing disruptions.

Business Analyst

Sedra for E-Payment solutions
Amman
02.2020 - 03.2022
  • Engaged clients to gather software requirements and business rules, ensuring alignment with development teams and project objectives.
  • Translated stakeholder requirements into clear, actionable deliverables, including functional specifications, user stories, use cases, and workflow/process diagrams.
  • Liaised between business and technical teams to ensure mutual understanding of processes and applications.
  • Conducted multi-level testing (functional, regression, UAT, integration, and performance) to validate solutions and ensure they met client needs and business objectives.
  • Prioritized initiatives based on business needs and project requirements, ensuring optimal resource allocation.
  • Prepared key documentation, such as Business Requirements Documents (BRD), System Requirement Specifications (SRS), and Change Request Documents.
  • Created diagrams for processes and data flows to facilitate clear communication between stakeholders.
  • Collaborated with managers and end users to determine the best IT solutions aligned with project goals.
  • Validated requirements and ensured that the development outcomes complied with customer business goals and expectations.

Quality Control

Disruptive Innovation Services
Amman
04.2019 - 12.2019
  • Developed and executed test cases, logged and assigned defects, and continuously monitored defect statuses to ensure timely and effective resolution.
  • Led the QC testing efforts, generating comprehensive defect reports and providing accurate testing status updates to the QC Manager.
  • Managed and prioritized multiple workstreams, including client-facing tasks, while maintaining high quality and meeting project deadlines.
  • Collaborated with business and project teams to evaluate testing requirements for new or modified products, ensuring athorough review of documentation prior to production release.

Quality Assurance Engineer

Mobisoft
Amman
06.2015 - 04.2019
  • Analyzing software requirements and design documents
  • Write detailed test cases that ensure the correct level of test coverage for the application being tested
  • Responsible for execution of all the testing types required to test software products for both mobile applications and websites
  • Create bug reports and communicate with development team and other stakeholders
  • Database and integration testing
  • GIS/GPS testing for the required applications
  • Helping in the documentation efforts of the project (users and training manual)

Education

Bachelor's Degree - Computer Engineering

Hijjawi Faculty For Engineering And Technology, Yarmouk University
Jordan
01.2010

High school -

Jordan
01.2005

Skills

  • Strong Communication (verbal and written)
  • Problem-Solving & Analytical Thinking
  • Attention to Detail
  • Collaboration & Teamwork
  • Negotiation & Stakeholder Management
  • Critical Thinking
  • Adaptability & Flexibility
  • Time Management
  • Decision-Making

Technical Proficiencies

  • Requirements Gathering & Documentation (BRD, SRS, Use Cases)
  • Process Modeling & Workflow Design (UML, Visio, Lucidchart)
  • Data Analysis & Reporting (Excel, SQL, Power BI, )
  • User Stories & Acceptance Criteria (Agile methodology)
  • Agile & Scrum Framework (User Stories, Sprint Planning, Retrospectives, JIRA, Trello)
  • Stakeholder Analysis (RACI Matrix, Impact Mapping)
  • Change Management (Impact Assessment, Change Control)
  • Testing Techniques (UAT, Functional Testing, Regression Testing, Performance Testing)

Certification

  • Certified Business Analysis Professional (CBAP®)

Institution: International Institute of Business Analysis™ (IIBA®)

Date Issued: July 2021

  • Certified Tester Foundation Level (CTFL)

Institution: International Software Testing Qualifications Board™ (ISTQB®)
Date Issued: December 2019

Quote

Sell your cleverness and buy bewilderment.
Rumi

Languages

Arabic
Native language
English
Upper Intermediate (B2)
B2
German
Intermediate (B1)
B1

Interests

Stakeholder Engagement

Data Analysis

Reading

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsTeam Building / Company Retreats
Amani Baniamer