AMANI MOHAMMED ALMAAZMI

Responsible for processing the accurate and timely inputs of payroll data to ensure seamless and on-time salary processing to all Abu Dhabi Airports employees in coordination with the Finance Division. This includes calculating wages, deductions, bonuses, and other compensation, as well as maintaining payroll records and reports. The Senior Payroll Officer is responsible for overseeing the end-to-end payroll processing for the organization. This includes managing payroll for employees, ensuring compliance with legal requirements, handling complex payroll inquiries, and leading payroll-related projects. The Senior Payroll Officer will also support the development and improvement of payroll processes, ensuring accuracy, confidentiality, and timeliness.

Compile payroll data and ensure payroll data is accurate and up-to-date, and the processing of payroll is on schedule without delays.

• Process payroll standing data (Recurring Elements) including the processing of new hires, salary adjustments due to promotions, and updates to bank account information.

• Manage transactional payroll data (Non- Recurring Payroll elements), such as employee bonuses, allowances, and benefits (e.g., joining advances, housing allowances for new hires).

• Review and verify employee attendance, hours worked, and any pay adjustments, ensuring that all information is accurately recorded in the system.

• Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.

• Calculate vacation and process payments related to vacation and sick leave days.

• Process employee salary and earnings statements, including detailed deductions and benefits.

• Issue and record adjustments to pay related to previous errors or retroactive increases ensuring past discrepancies are resolved accurately.

• Recommend and implement improvements in payroll processes for better efficiency and compliance.

• Perform regular payroll reconciliations, to ensure accuracy and resolve any discrepancies promptly.

• Assist in internal and external payroll audits, providing necessary documentation and information as required.

• Oversee the accurate and timely processing of payroll for all employees, ensuring compliance with applicable laws, company policies, and employment contracts.

• Supervise the preparation and distribution of payroll, including base salary, overtime, bonuses, commissions, allowances, and deductions.

• Review payroll calculations for accuracy and resolve discrepancies before finalizing payroll.

• Ensure that all payroll calculations, deductions, and reporting comply with labour law regulations, and company policies.

• Keep up to date with changes in labour laws and regulations to ensure the payroll process remains compliant.

• Liaise with external auditors, tax authorities, and regulatory bodies as needed for compliance audits and reporting.

• Prepare monthly, quarterly, and annual payroll reports for management, accounting, and finance teams, including headcount reports, payroll summaries, and reconciliation data.

• Provide accurate payroll information for financial reporting and reconciliation with the finance team.

• Support end-of-year reporting and reconciliations, including the preparation of tax forms and documents for employees.

• Maintain and update payroll software and databases to ensure they are operating efficiently and accurately.

• Assist in the implementation of any payroll system updates or changes.

• Handle complex payroll-related queries from employees, providing clear and professional communication regarding discrepancies, tax issues, benefits, and other payroll concerns.

• Collaborate with the HR team to ensure that changes in employee status (new hires, promotions, terminations) are correctly reflected in the payroll system.

• Final Settlement Processing - UAE & Other GCC
• Responsible to perform accurate final settlement calculations for Separated employees one week prior to LWD and share it with offboarding case officer followed by Maker, Checker and Approval process.
• Ensure Payroll costing, Other Programs and T24 runs in the system has been maintained with accuracy and without any conflict with other payroll activities in the system.
• Responsible to attend the payment requests as per agreed SLA for all FS payments and variable files notes (Ex: Negative Settlement).
• Responsible to maintain proper tracker for case management and payment.
• End to End Payroll Processing - UAE
• Monthly Payroll:
• Overall responsibility of the Monthly payroll activities including payroll input management, payroll run, reconciliation and verifications (headcount, gross to gross and gross to net), payments credits to staff bank account, and preparing payroll dashboard & management reports.
• Facilitates internal & external audits by providing records, giving process walkthrough and supporting documentation to auditors, ensure timely completion of audit Action agreed and incorporate changes to Payroll Standard Operating procedures
• Identifying process improvements and implementing seamless processes between the teams
• Identify payroll system defects, enhancements and submit functional requirements to relevant IT teams, responsible to sign-off functional design, perform UAT. Payroll System enhancement includes all regulatory changes applicable to UAE, KSA, Oman, Kuwait, Iraq and Bahrain
• Develop and review Payroll processes, Standard Operating Procedures, KPI and SLAs for smooth functioning of the Payroll Function. Developing and implementing the Payroll & Payment Strategy in alignment with the bank’s strategy and business direction
• Off-Cycle Payroll:
• Handling off-cycle payments according to the payroll calendar agreed with stakeholders. Off-cycle Payment consists of incentive payments, leave salary advance, Sign on Bonus, Relocation payments and Bi-annual salary advances. This process including tracking, validation with system element entries, Payroll run, validation of payroll output with source file and sending payment instruction to the line manager to release
• Support to improve customer satisfaction and employee experience.
• Responsible to respond to all business and AskHR queries related to Payroll within 1 working day. Liaise with askHR team and stakeholders to resolve queries and escalate to line manager in case of query is exceeding the SLA of 1 working day.

• Responsible to analyze Ask HR queries/service requests assigned through different channels and provide accurate responses to all customers in line with FAB Group policy and procedures. Interprets various policies/procedures to determine necessary resolution.
• Manage full ownership of the assigned service requests/tickets and ensure tickets are closed within the defined SLA.
• Assist employees to navigate Oracle Fusion HR module and in completion of various HR forms and service requests and actions.
• Answer incoming Ask HR calls and reduce the abandoned call volumes, provide all the necessary answers and assistance to customers ensure customer satisfaction.
• Conduct review existing Knowledgebase and AIDA contents, support developing and enhancing AIDA contents, user guides, FAQs working closely with HR teams and Manager HR Helpdesk.
• Administer offline employee master data updates request and ensure data in updated in Oracle Fusion system with 100% accuracy.
• Maintain First contact resolution standards and SLAs as defined according to the Ask HR Operating model.
• Support any special tasks or Projects assigned by the team leader and Manager Helpdesk.

• HR function experience:
• Recruitment: CV’s hunting, create interview form, interviewing candidates, choose the best fit.
• Employee relation: check daily attendance with employee, create new joiner files.
• Tracing and development chose the best proposals for training course, evaluate training courses.