Accomplished professional with extensive expertise in medical coding, DRG optimisation, and case management. Proficient in insurance pre-authorisation, claims processing, denial management, and appeals. Adept at utilising ICD-10, CPT, HCPCS, IR-DRG codes and ensuring compliance with industry standards. Skilled in revenue cycle analytics, process improvement, and quality control. Experienced with EHR systems, billing software including 3M Encoder and SAP, as well as EMR systems. Strong background in policy interpretation, insurance knowledge, dispute resolution, claims auditing and tracking. Committed to enhancing operational efficiency through advanced medical coding software and billing systems.
Driven professional with keen focus on delivering results and achieving excellence in claims management. Proven skills in risk assessment and negotiation, combined with strong analytical and communication abilities. Committed to enhancing operational efficiency and ensuring customer satisfaction.