a diligent and dedicated Admin cum Deputy Manager with 3.5 years of experience in the facilities management industry. excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Admin cum Deputy Manager
Berkeley Services llc
Dubai, United Arab Emirates
09.2019 - Current
Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
Recruited and trained driven, dedicated team members, reducing staff turnover.
Designed employee incentives and recognition schemes to achieve team targets.
Created weekly performance reports, analyzing and interpreting data to improve day-to-day business operations.
Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.