AMBER SEALEY
Summary
Developed strong interpersonal skills and deep understanding of client needs in a spa environment, looking to transition into new field. Demonstrated ability to deliver high-quality service and foster client satisfaction through effective communication and attention to detail. Committed to leveraging transferrable skills to achieve positive outcomes in new professional setting.
Overview
4
4
years of professional experience
Work History
Spa Therapist
Aqua Sana
10.2023 - 12.2024
- Spa Therapist carrying out various holistic spa treatments in a luxury spa setting.
- Consulted with clients asking questions to identify specific needs and tailor treatment plans accordingly.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
Spa Therapist
Montigo Resorts Somerset
09.2021 - 09.2023
- Performed various holistic spa services to a 5 star standard in a luxury hotel.
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Participated in ongoing training programs to stay current on industry trends and techniques, ensuring top-quality services for guests.
Waitress
The Crossways
08.2020 - 07.2021
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Managed multiple tables efficiently, prioritising tasks to maintain seamless service during peak hours.
- Participated in team meetings to discuss service improvements and implement new procedures for efficiency.
Education
Diploma of Higher Education - Beauty therapy level 2 & 3
Strode College
06.2021
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Multitasking
- Organizational skills
- Excellent communication
- Computer skills
Personal Information
Languages
English
Bilingual or Proficient (C2)
Skills
Timeline
Spa Therapist
Aqua Sana
10.2023 - 12.2024
Spa Therapist
Montigo Resorts Somerset
09.2021 - 09.2023
Waitress
The Crossways
08.2020 - 07.2021
Diploma of Higher Education - Beauty therapy level 2 & 3
Strode College
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