Vaibhav Ghag

Working for Emirates NBD -

• Building and maintaining a strong sales pipeline.
• Identifying key business opportunities and segmented prospects.
• Understanding of Banking Credit Cards, Loan products, its Policy and Guidelines.
• Sales targets and contributing to the overall growth of business.
• Maintaining accurate and up-to-date records of customer interactions in our CRM system.
• Identify new business opportunities to generate and Leverage sales tools and resources to identify new leads and nurture prospect relationships.
• Collaborating with team members to share best practices and contributing to a positive work environment.

• Review the assigned project and associated tasks to initiate the project within the set timeline.
• Schedule and conduct the kick-off call with vendors and customers to identify the stakeholders and dependencies, gather requirements, set expectations and timelines for the project.
• Prepare scope and timeline documents according to the requirement discussed on the call.
• Communicate the same through email to all stakeholders of the project along with necessary documentation in the set timeline.
• Check for any pre- implementation exceptions, if any and report it to stakeholders and get it rectified before the actual implementation date.

• Assist in evaluating client financial needs to identify and offer new Citi products and solutions.
• Interact with customer inbound calls and provide customer service, as necessary.
• Align client needs to product service solutions within a complex sales-based environment.
• Communicate the value and benefits associated with Citi products and services to clients.
• Achieve monthly individual/team-based established sales goals.

• Handling customers who are calling to upgrade/cancel their mobile phone/sim contract.
• Need to upgrade the customers by providing alternate options/solutions.
• Upselling phone related products/additional contract to take care of customer's requirements.
• Supervise, train, motivate and pass on knowledge to junior members of the team.

• Out calling existing 3 and Non 3 Customers to sell them contracts for mobile phones and broadband connections.
• Up-selling phone related products to take care of customers’ requirements.
• Selling additional contracts to the existing customers.
• Supervise, train, motivate and pass on knowledge to junior members of the team.

• Building and maintaining relations with the potential customers for the residential real estate category as well as the developers sales team.
• Keep yourself abreast with the latest market happenings through internal communications and primary research.
• Meeting the potential customers and helping them shortlist the appropriate properties through presentations and verbal communication.
• Accompanying the potential customers to the shortlisted sites and helping them structure and negotiate a deal.
• Helping the customers with documentation for loan processing, registration, etc.

• Handling the marketing and sales operations for achieving increased growth & profitability.
• Generating new clients and Revenue.
• Building Relations with existing developers.
• Client Servicing.
• Leads Verification.
• Marketing Content writing for projects.
• Price updation Analysis.
• Image Quality Auditing and processing.
• Project Amenities Rankings.
• Market research analysis.
• Price trend analysis.
• Field research and promotions.