Ameen Zakari
Summary
Experienced with farm equipment operation, crop cultivation, and livestock care. Utilizes practical knowledge to maintain farm productivity and efficiency. Track record of effective teamwork and adaptability in fast-paced agricultural settings.
Overview
14
14
years of professional experience
Work History
Customer Service Agent
Transguard Group
06.2022 - Current
- Facilitated resolution of customer inquiries through effective communication and problem-solving techniques.
- Streamlined processes for handling service requests, enhancing response times and customer satisfaction.
- Trained new staff on company policies and customer service protocols to ensure consistency in service delivery.
- Implemented feedback systems to gather customer insights, driving improvements in service quality and operational efficiency.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
Security Officer
Transguard Group LLC
09.2016 - 05.2022
- Monitored premises and personnel to ensure adherence to security protocols.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, providing first aid and coordinating emergency services.
- Assisted in training new staff on safety procedures and operational guidelines.
- Documented daily activities and incidents for accurate reporting and analysis.
- Implemented access control measures to safeguard restricted areas effectively.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Compiled thorough accounts of property damage, theft, unauthorized entries, and unusual events.
General Farm Worker
Tamaha Farms Ghana LTD
11.2011 - 06.2016
- Supported crop planting, cultivation, and harvesting through effective use of tools and techniques.
- Learned proper safety protocols for equipment operation and fieldwork tasks.
- Supported maintenance of farm equipment to ensure optimal performance and longevity.
- Participated in irrigation management to maintain soil health and crop vitality.
- Engaged in routine inspections of crops to identify pests or diseases early.
- Collaborated with team members to improve efficiency in daily farming operations.
- Maintained cleanliness and organization of work areas to promote a safe environment.
- Adapted quickly to changing tasks based on seasonal farming needs and priorities.
- Completed daily farm tasks according to established schedules, maintaining a steady workflow and meeting deadlines.
Education
High School Diploma - Business Management
Simms Senior High School
Ghana, Ashanti Region06.2011
Skills
- Harvesting techniques
- Animal feeding
- Irrigation management
- Planting techniques
- Farm equipment maintenance
- Livestock handling
- Crop rotation
- Livestock care
- Animal record maintenance
- Equipment maintenance and repair
- Dependable and hardworking
- Problem-solving
- Time management
- Adaptability and flexibility
- Heavy lifting
- Safety management
Languages
English
Advanced (C1)
Additional Information
Reference
Available on request
Declaration
I AMEEN ZAKARI, declare that all information given about me is accurate and true to the best of my
knowl
Timeline
Customer Service Agent
Transguard Group
06.2022 - Current
Security Officer
Transguard Group LLC
09.2016 - 05.2022
General Farm Worker
Tamaha Farms Ghana LTD
11.2011 - 06.2016
High School Diploma - Business Management
Simms Senior High School
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