Solutions-driven professional with exceptional experience in public relations, human resources management and administration. Highly adept at collaborating/interfacing with decision-makers in top corporate management. Experienced in diverse range of public relations, employment & HR issues, including workers' compensation, accommodation policies, and multiracial diverse working environment. Skilled operation manager and cost-budget controller. Effective mediator, conflict-resolver, and communication.
Overview
16
16
years of professional experience
Work history
Administration Manager and CEO Personal Assistant
Hyperloop Transportation Technologies
03.2017 - Current
Streamlined office workflows for enhanced productivity.
Controlled, monitored, and documented administrative processes and procedures.
Handled negotiations with outside vendors and service agencies to meet group needs.
Organized financial and operational data to help with yearly budgeting and planning.
Planned revenue generation strategies designed for growth.
Streamlined processes to improve and optimize office operations.
Managed and resolved employee queries and concerns to create a positive workplace culture.
Resolved issues as they arose for smooth daily management of administrative operations.
Purchased office supplies to maintain consistent inventory.
Improved operations by implementing training and development sessions into employee schedules.
Kept accurate company records, upholding compliance with regulations and company policies.
Led and managed administrative staff to maintain smooth daily operations.
Public Relations Officer
Office of H.H.Sheikh Falah Bin Zayed Al Nahyan
03.2017 - 02.2018
Developed promotional tools and systems to standardise PR approaches and messaging.
Establishing Companies From A to Z
Ensuring the completion of all employment requirements as per UAE Law
Renew, update and maintain all employee's and their dependants' visas, labour cards, and labour contracts promptly to ensure that the company's records are up-to-date in the labour and Immigration Departments
Submit, follow-up and collect all new employment and business visas to ensure that the visas are processed on a timely manner to support the business.
Public Relations Manager & Administration Manager Assistant
Hyundai Engineering Co., Ltd.
04.2010 - 02.2017
Collating and compiling all administrative reports that were submitted monthly to the site committee for submission to the head offices of Hyundai Engineering Co
Memorandums, business contracts, tenders, invoices, and reports as required by the General Administration Manager and Admin
Devising and optimizing office policies and procedures to improve the administrative efficiency of the project, assuming responsibility for facilities management, and ensuring all project deliverables are met as per schedule
Coordinate with other departments or sections of the HEC to ensure continuous and problem-free operation
Performing HR administration, conducting interviews to recruit administrative staff for all offices oriented incoming administration, and training them on all elements of their jobs
Ensuring the completion of all employment requirements as per UAE Law
Implementing Global HR Initiatives from the Head Office
Oversaw all aspects of fleet management for the project right from CNIA gate pass for TAKREER operations, and insurance to vehicle maintenance and disposal
Oversaw the set-up of new offices for the Hyundai Engineering Overseas Tendering Team and handling office demobilization for all site offices that are closing up
Assisting visiting delegates of different subcontractors and vendors and updating project progress to all concerned offices
Prepare requisitions of office supplies as required by our section as well as liaise with suppliers regarding our office's needs
Approves LPO & maintains close collaboration with Project Engineers, Quantity Surveyor & Suppliers to ensure accurate & timely delivery of the materials.
Public Relations & Sales Manager
Al Ameer Corner Group
01.2008 - 03.2010
Ensures that the Administration aspects of the business are in an effective, efficient, and professional manner enshrining best practice performance to the complete satisfaction of all of our direct and indirect clients
Administers day-to-day activities
Provide administrative and clerical support as necessary, including composing and editing correspondence as directed
Submit, follow up, and collect all new employment and business visas to ensure that the visas are processed promptly to support the business
Renew, update, and maintain all employee's and their dependants' visas, labour cards, and labour contracts promptly to ensure that the company's records are up-to-date in the labour and Immigration Departments
Carries out background research into subjects the Manager is dealing with and presents findings in an easily digestible form
Produces periodic progress reports as required by the Manager
Liaises with contractors, suppliers, and service providers as required
Respond to client's complains and identifies prevention solutions
Interfaced with customers, determined needs, provided recommendations and up-sold services.
Oversaw planning and execution of targeted sales and marketing strategies.
Education
BSc Business Administration -
Abu Dhabi University
Abu Dhabi, UAE
Skills
Office Administration, coordination and procurement
Human Resource Management
Communication & Interpersonal Networking, Conflict Resolution, Group Dynamics
Well versed in the Internet, Microsoft Office applications (Outlook, Excel, Access, Power Point, Word)
Business administration
Administrative support
Travel bookings
Cash management experience
Personal administration
Office administration
Budget management
Accounting
Payroll administration
Public relations
Languages
English (fluent both in written and oral communication)
Arabic
Custom
Valid UAE Driver's License
Personal Information
Date of birth: 09/23/86
Nationality: Jordanian
Marital status: Married
Timeline
Administration Manager and CEO Personal Assistant
Hyperloop Transportation Technologies
03.2017 - Current
Public Relations Officer
Office of H.H.Sheikh Falah Bin Zayed Al Nahyan
03.2017 - 02.2018
Public Relations Manager & Administration Manager Assistant