Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
OfficeManager
Ameer  Hamza

Ameer Hamza

Dubai,UAE

Summary

As a Facilities Management Team Leader at noon, I oversee the daily operations and maintenance of the company's facilities, ensuring that they are safe, functional, and compliant with the standards and regulations. I also manage a team of technicians and contractors, providing them with guidance, training, and feedback.

I have a degree in Electrical and Electronics Engineering from Scholar technical and computer college Gujranwala, and a certificate in MEP Systems For Construction Professionals from AL ATTA Consultation & Admin Student EST. I have leveraged my knowledge and skills in these fields to design, install, and troubleshoot electrical, mechanical, and plumbing systems for various projects at noon, such as the expansion of the warehouse, the renovation of the office, and the installation of solar panels. I have also contributed to the improvement of the company's energy efficiency, cost reduction, and sustainability goals.

I am passionate about delivering high-quality service and solutions to the company and its customers. I enjoy working with a diverse and dynamic team, and I always seek to learn new technologies and best practices to enhance my performance and professional development. I am motivated by the challenges and opportunities that the e-commerce industry offers, and I aspire to grow and excel in my role as a Facilities Management Team Leader.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work history

FM&HSE Team Leader

Noon
Dubai , UAE
10.2019 - Current
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Fostered positive employee relationships through communication, training and coaching.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Upskilled team members by planning and delivering training workshops.
  • Recognized exceptional individual performance for improved motivation.
  • Led team of 25 to achieve KPI targets and successfully complete assigned projects.
  • Promoted professionalism among staff to develop productive relationships.

Shift supervisor

Gadon textile Swabi
Swabi, Pakistan
04.2016 - 05.2018
  • Led and oversaw all shift activities, including conveyor system and [project] activities, to the highest performance, quality, health and safety standards.
  • Addressed staff absences and holiday requests to achieve consistent rote coverage.
  • Prepared shift reports measuring team performance against targets.
  • Effectively organized staff placement per shift with zero error rate.
  • Ordered stock and procured services to deliver on company goals.
  • Implemented a handover system that increased shift change efficiencies by 99%.

MEP's assistant

Al Qamar
Gujranwala, Pakistan
01.2014 - 02.2016
  • Built positive relationships with key stakeholders, maintaining regular correspondence and progressing cases as required.
  • Oversaw implementation of new policies and adapted plans to meet overall objectives.
  • Maintained currency on relevant social, economic and industry-specific trends.

Education

Diploma - Electrical enringing

Scholar technical and computer college Gujranwala
Gujranwala Punjab
09.2015 - 08.2018

Skills

  • Employee coaching and mentorship
  • Resource allocation
  • Employee retention strategies
  • Key Performance Indicator (KPI) management
  • Customer relationship management
  • Employee performance reviews
  • Team development strategies
  • Cost-effective budget control
  • High performance reward schemes
  • Team supervision
  • Procurement Mechanical, Electrical, and Plumbing (MEP) Facilities Operations Engineering Management Operations Management Vendor Management Time Management Budgeting Communication Project Engineering Business Management Critical Thinking Soft Skills Facility Management (FM) Multiple Tasks at same time Problem Solving Teamwork Racking installation, modification Project Planning Process Improvement HVAC Electrical Engineering Team Leadership Cross-functional Team Leadership Plant Maintenance
  • Time management

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
Arabic
Beginner

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

FM&HSE Team Leader

Noon
10.2019 - Current

Shift supervisor

Gadon textile Swabi
04.2016 - 05.2018

Diploma - Electrical enringing

Scholar technical and computer college Gujranwala
09.2015 - 08.2018

MEP's assistant

Al Qamar
01.2014 - 02.2016
Ameer Hamza