Driven professional with strategic mindset, seeking to excel as Store Executive. Demonstrates exceptional organizational and customer service skills, combined with ability to manage inventory and staff efficiently. Poised to enhance store operations and contribute to overall business success.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Store executive
Tune Hotel
George Town, Penang, Malaysia
02.2023 - 03.2025
Managed receiving, storage, and distribution of all hotel inventory including food, beverages, housekeeping, and maintenance supplies.
Maintained accurate stock levels through regular physical inventory checks and system-based stock updates.
Coordinated with various departments (kitchen, housekeeping, engineering) to ensure timely supply of requested items.
Verified goods received against purchase orders for quality, quantity, and pricing compliance.
Ensured proper storage conditions (FIFO, temperature control, safety protocols) for perishable and non-perishable items.
Monitored inventory consumption trends and prepared purchase requisitions accordingly.
Maintained store documentation such as GRNs, issue slips, bin cards, and stock registers in compliance with internal audit standards.
Liaised with vendors and the procurement team for timely delivery and replacements of damaged or incorrect items.
Implemented stock control systems and procedures to minimize wastage and pilferage.
Store supervisor
Qamar Nisha Enterprises
Penang, Malaysia
09.2018 - 01.2023
Supervised daily operations of the supermarket, ensuring smooth workflow and efficient customer service.
Monitored inventory levels, conducted stock audits, and coordinated with suppliers for timely replenishment.
Managed a team of floor staff, cashiers, and stockers, including scheduling, training, and performance evaluations.
Ensured compliance with health, safety, and hygiene regulations within the store.
Resolved customer complaints and queries promptly to maintain customer satisfaction and loyalty.
Maintained accurate records of sales, and returns to assist in reporting and forecasting.
Assisted in merchandising and promotional displays to boost sales and maintain visual standards.
Conducted daily cash reconciliation, handled bank deposits, and ensured accurate POS operations.
Coordinated with other departments for pricing, product placement, and promotional strategies.
Implemented loss prevention measures and monitored CCTV and security systems when needed.
Education
Bachelor of Computer Applications - IT
Bharathidasan University
Trichy
06.2013 - 06.2016
Skills
Inventory Management
Stock Reconciliation
Procurement Coordination
MS Office (Excel, Word)
Hotel Management Software (Materials Control)(FMC)