Summary
Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant
Amenah Hermassi

Amenah Hermassi

Dubai,UAE

Summary

I am a single Mother born in Germany raised in the U.S.

Mother Persian/American father Arabic/German.

I am a well-traveled and very communicative, a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humour. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.


Overview

16
16
years of professional experience

Work history

Assistant

At tayyar GmbH
Berlin, Germany
03.2020 - 05.2023
  • Demonstrated open communication and collaborated with various teams.
  • Took on additional tasks on CEO´s request.
  • Typed and edited documents and presentations for CEO.
  • Transcribed correspondence and documents into correct formats used by office team.
  • Received requests for meetings and appointments, updated calendar and organised spaces and materials.
  • Operated multi-line phone systems, handling high volume of calls daily.
  • Proofread, formatted and corrected correspondence for office staff.

Translator for German Police Department

Polizei Königswusterhausen
Berlin/ Brandenburg, Germany
07.2015 - 03.2020
  • Freelancing Job next to my Studies
  • Maintained branding and nuances in meaning across languages, accounting for tone of voice and cultural distinctions.
  • Replicated flow, style and overall meaning of original texts whilst taking into account cultural differences.
  • Provided verbal summaries of non-English documents for immediate use.
  • Revised submitted translations to increase accuracy and ensure user comprehension.
  • Delivered high-quality translation and interpretation services from German to English and Farsi, supporting clients across multiple industries.

Sales

Karstadt
Berlin, Germany
02.2007 - 08.2012
  • Developed customer loyalty schemes to increase customer loyalty and repeat business.
  • Worked collaboratively with colleagues and agencies to deliver fully integrated cross‐channel marketing campaigns and activities.
  • Researched client base to understand customer needs and requirements.

Restaurant manager

Epic
Cala Ratjada, Mallorca Spain
05.2010 - 10.2010
  • Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
  • Achieved financial goals through rigorous restaurant budgeting and forecasting.
  • Analysed operations to improve restaurant efficiency and service levels.
  • Developed, implemented and communicated business plans to promote profitable food and beverage sales.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.

Secretary

Car Dealership Ahmadzai (Family Company)
Hamburg, Germany
01.2007 - 04.2010
  • Drafted and distributed professional business letters and email correspondence.
  • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
  • Screened and directed incoming phone calls and distributed correspondence effectively.
  • Addressed inquiries and responded via email or telephone follow-up.
  • Maintained accurate and up-to-date databases containing confidential information.
  • Received and placed telephone calls to clients and prospective clients.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.
  • Updated executive diaries with daily appointments, set reminders, and added key details.
  • Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
  • Operated multi-line phone systems, handling high volume of calls daily.
  • Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.

Education

Diploma of Education - Foreign Language correspondence

Friedrich-List-Schule
Berlin Germany
08/2012 - 08/2014

Diploma of Education - European Language Correspondence

Friedrich-List-Schule
Berlin Germany
08/2014 - 06/2016

Diploma of Education - Social Media Manager in Marketing

Distart
Dresden Germany
11/2021 - 01/2022

Skills

  • Language skills:

    • German (fluently)

    English (fluently)

    Farsi (fluently)

    Spanish (basic)


    Understand Türkish, Arabic and French very well but not enough for communication


  • Other Skills:


    • very talkative

    extrovert

    good in sales

    good in communication

    very active

    ambitious

    lots of energy






Timeline

Assistant

At tayyar GmbH
03.2020 - 05.2023

Translator for German Police Department

Polizei Königswusterhausen
07.2015 - 03.2020

Restaurant manager

Epic
05.2010 - 10.2010

Sales

Karstadt
02.2007 - 08.2012

Secretary

Car Dealership Ahmadzai (Family Company)
01.2007 - 04.2010

Diploma of Education - Foreign Language correspondence

Friedrich-List-Schule
08/2012 - 08/2014

Diploma of Education - European Language Correspondence

Friedrich-List-Schule
08/2014 - 06/2016

Diploma of Education - Social Media Manager in Marketing

Distart
11/2021 - 01/2022

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