Amer Antabi
GM and Operations Strategy
Dubai
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Country manager
PPLUS
Dubai, UAE
06.2022 - 05.2023
- Boosted sales performance, establishing clear, measurable sales objectives for each territory.
- Identified revenue growth opportunities generated through retailers and distributors.
- Maximised sales volume, building relationships with foreign decision-makers to promote trade relations and distribution opportunities.
- Created world-class sales strategy to achieve established targets.
Logistics Operations Manager MENA Region
OrientSwiss
10.2019 - 12.2020
- Successfully managed and optimized logistics operations for 1000+ number of suppliers across multiple marketplaces in Lebanon, UAE, Jordan, Kuwait , KSA and Iraq ensuring timely and cost-effective delivery of products to customers
- Implemented and managed logistics systems, processes, and procedures to maximize efficiency and minimize errors in order fulfillment
- Developed and maintained relationships with third-party logistics providers to ensure high levels of service and timely resolution of issues
- Consistently met company and department objectives within budget and time constraints.
- Oversaw contract negotiations with external providers, securing transport for goods and equipment.
Project Operations and Strategy Manager
Aramex International
11.2015 - 07.2017
- Constructed and designed implementation strategies for profitable growth.
- Worked with analysts to run scenario planning and strategic forecasting.
- Created productive collaboration and communication with all levels of senior leadership.
- Managed and contributed to strategic projects utilising problem-solving frameworks.
- Identified issues, developed hypotheses and communicated insights and recommendations to key decision-makers.
- Presented analysis of strategic opportunities to operational, technical and strategic specialists.
- Generated market assessments and analysis, providing concise view of market size and share.
- Supported preparation of strategic business cases and presentation materials.
Operations and Strategy Manager
Aramex International
06.2013 - 10.2015
- Supported day-to-day operation of relevant projects and initiatives to assist in meeting margin goals.
- Managed work on short-term opportunities while organising long-term strategic planning.
- Managed and contributed to strategic projects utilising problem-solving frameworks.
- Defined problems and scoped, analysed and prepared strategic solutions.
- Produced research and thought leadership across organisation areas of expertise.
- Supported preparation of strategic business cases and presentation materials.
- Oversaw progress of multiple key strategic projects.
Learning and development Manager
Aramex International
04.2011 - 05.2013
- Delivered targeted and blended learning solutions by increasing accessibility of virtual and in-person training opportunities.
- Developed company culture encouraging employees to pursue future career prospects within company.
- Implemented new LMS system to enhance existing training programmes.
- Delivered strategic and proactive thought leadership on all matters impacting long-term Learning and Development (L&D) strategy.
- Boosted employee performance, developing plans to facilitate cross-training between departments and roles.
- Created training needs assessments to identify skills and knowledge gaps.
- Designed evaluation surveys to measure training budget impact.
- Assisted managers and trainers in solving specific training problems by conducting on-on-one or group sessions.
- Developed individual learning plans for continued training.
- Identified training needs by evaluating job positions and consulting with business managers.
Assistant Manager - Business Performance Services
Kpmg LLP
04.2011 - 05.2013
- Assisted in managing and delivering performance improvement projects for clients across various industries.
- Conducted analyses of client data and financial statements to identify areas for improvement.
- Developed and presented recommendations to clients based on data analysis, best practices, and industry trends.
- Assisted in the implementation of recommendations and monitored progress to ensure successful project outcomes.
- Collaborated with cross-functional teams, including finance, operations, and IT, to develop and implement performance improvement strategies.
- Conducted research and analysis to develop insights and recommendations for clients.
- Secured new clients and supported B2B business development.
- Designed dashboards to enhance Business Intelligence and KPI reporting.
- Represented business in negotiations with external partners.
Expansion Operations Manager
Aramex International
01.2006 - 04.2009
- Successfully managed and optimized logistics operations for the western region of KSA, ensuring timely and cost-effective delivery of packages
- Identified and developed new markets and business opportunities to increase revenue and expand the company's presence in the region
- Led efforts to improve customer satisfaction by implementing new tracking systems and providing regular updates to customers
- Developed and maintained relationships with third-party logistics providers to ensure high levels of service and timely resolution of issues
- Collaborated with cross-functional teams, including sales, customer service, and finance, to ensure seamless and integrated operations.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Analysed operations data to identify process gaps and successfully implement change.
Fleet Operations Supervisor
Avis Rent A Car
06.2003 - 11.2005
- Encouraged and promoted ideas aligned to business needs and benefits.
- Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
- Created and implemented strategies for improved operational efficiency, maximising profit potential.
- Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Monitored supply chain and managed all logistics functions for company.
Education
MBA - Business Administration
american university
Beirut / Lebanon 01.2018 - 01.2020
Executive MBA - Supply Chain and Logistics
Lebanese american university
Beirut / Lebanon 01.2010 - 01.2014
Bachelor of sc - Accounting
Lebanese American University
Beirut / Lebanon 01.1999 - 06.2003
Skills
- Organisational change management
- Cultural awareness
- Product positioning
- EMEA regional expertise
- Sales forecasting methods
- International trade relations
- Business growth strategies
- Bilingual Arabic, English
- Staff training and recruitment
- Brand strategy implementation
- KPI monitoring
- Inspirational leadership
- Strategic planning
- EMEA market knowledge
Languages
English
Fluent
Arabic
Native
Accomplishments
- Achieved Annual Target Sales AED 24M
- Supervised team of 1500 staff members.
- Achieved 95% in Supply Chain KPIs
Certification
- Lean Six Sigma Green Belt
- Strategy Champion in Strategy Facilitation Sessions and Strategy Execution
- Currently pursuing Certified Supply Chain Professional
- Currently Pursuing PMP Certificate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Country manager
PPLUS
06.2022 - 05.2023
Logistics Operations Manager MENA Region
OrientSwiss
10.2019 - 12.2020
MBA - Business Administration
american university
01.2018 - 01.2020
Project Operations and Strategy Manager
Aramex International
11.2015 - 07.2017
Operations and Strategy Manager
Aramex International
06.2013 - 10.2015
Learning and development Manager
Aramex International
04.2011 - 05.2013
Assistant Manager - Business Performance Services
Kpmg LLP
04.2011 - 05.2013
Executive MBA - Supply Chain and Logistics
Lebanese american university
01.2010 - 01.2014
Expansion Operations Manager
Aramex International
01.2006 - 04.2009
Fleet Operations Supervisor
Avis Rent A Car
06.2003 - 11.2005
Bachelor of sc - Accounting
Lebanese American University
01.1999 - 06.2003
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