Galaxy System
AMERINE HAZEL PUDLAO
Executive, Sales - Waterpark
Atlantis Accommodation Block M2,UAE
Summary
Sales Executive with over 8 years of progressive career in hospitality. Forward-thinking and proactive with achievements across customer service and sales management.
Overview
2
2
Languages
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Executive, Sales - Waterpark
Atlantis The Palm
, United Arab Emirates
02.2017 - Current
- Responsible for revenue generation by pursuing partnerships, capitalizing on market opportunities for Marine & Waterpark
- Managing and organizing internal communication related to Trade activations.
- Meeting clients to discuss potential business opportunities and product presentations
Team Leader
Atlantis The Palm
05.2015 - 02.2017
- Leadership and support to Guest Service Centre agents by providing motivation, coaching, mentoring, and support with the overall aim of achieving key centre targets.
- Ensure accountability for driving work behaviors which aid in the overall development and success of the Guest Service Centre through coordination.
- Proactively drive, generate and maximize revenue opportunities and the highest levels of conversion out of Marine & Waterpark calls and through various revenue programs.
Agent
Atlantis The Palm
, United Arab Emirates
06.2014 - 05.2015
- To be the initial point of contact for the resort customers by providing an exemplary guest contact experience.
- To provide all customers with the highest level of customer service, exhibiting interest, enthusiasm and a professional image.
- Generate and maximize revenue opportunities and the highest levels of conversion out of Marine & Waterpark calls and through various revenue programs.
Sales Executive
Puerto del Sol Beach Resort and Hotel Club
Manila, Philippines
07.2012 - 02.2014
- Develop and maintain close relations with local business community in order to fulfill client’s needs more effectively.
- Promote services through conventions, trade shows, public relations, etc.
- Sales calls to potential clients, assist in coordination and implementation of telemarketing activities by contacting companies.
Sales Administrative Assistant
Canyon Hotels & Resort
Makati, Philippines
11.2011 - 07.2012
- Coordinate domestic and international travel arrangements and reservations for VP of Sales.
- Assist with coordinating and organizing Sales meetings and events.
- Provide assistance to Sales Team on routine inquiries and information requests.
Front Office Agent
Alfardan Properties
Doha, Qatar
04.2010 - 04.2011
- Schedule appointments to tenants with regards to standard operating procedure of the tower.
- For walk - in clients, accommodate them by showing the flats that are available.
- Coordinates with every department of the property and consistent handing over details to colleagues.
Education
Bachelor of Science - Tourism Management
Centro Escolar University
Manila, Philippines 06.2006 - 04.2010
Skills
Strategic objective execution
Contract negotiations
Revenue Generation
Multi-tasking and Time Management
Web & Relevant Computer Applications
Customer Service
Communication
Initiative and Problem Solving
Leadership and Teamwork
Software
Opera
Hotsos
Seven Rooms
Falcon (Social Media)
Spa Soft
Timeline
Executive, Sales - Waterpark
Atlantis The Palm
02.2017 - Current
Team Leader
Atlantis The Palm
05.2015 - 02.2017
Agent
Atlantis The Palm
06.2014 - 05.2015
Sales Executive
Puerto del Sol Beach Resort and Hotel Club
07.2012 - 02.2014
Sales Administrative Assistant
Canyon Hotels & Resort
11.2011 - 07.2012
Front Office Agent
Alfardan Properties
04.2010 - 04.2011
Bachelor of Science - Tourism Management
Centro Escolar University
06.2006 - 04.2010