Accomplished professional with expertise in reputation management, pricing strategies, and budgeting. Demonstrates strong leadership and market intelligence skills, with a proven track record in market segmentation and yield management. Proficient in using Concerto, reservations systems, extranet platforms, and revenue management tools to drive business growth and optimise performance.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Cluster Assistant Revenue Manager
Intercontinental Abu Dhabi Hotel and Intercontinental Abu Dhabi Residences
Abu Dhabi
06.2023 - 01.2025
Acting head of department since September 2024
Prepare, analyse and implement strategies via daily, weekly and monthly reports
Host and lead weekly F&B and Rooms Revenue Strategy Meetings to communicate strategy and develop corrective action for dip dates
Review and analyse STR data on daily, weekly, and monthly basis with leadership team
Identify and implement strategies for future demand scenarios
Reviews all tentative and definite group bookings to ensure they support the implemented strategies
Propose and prepare rooms, F&B annual budget and rolling forecast
Analyse past and present trends and makes recommendations for future strategies
Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures
Ensure that sales and pricing strategies are based on sound commercial judgment through Effective analysis and reporting
Fully involved in the production of the business mix reports for the monthly business meeting and the annual budgeting meetings
Online reputation management
Responsible for rate loading in concerto for wholesale and negotiated corporate segment
Responsible for efficient Inventory management
Manage and oversee strategy for all 3rd party distribution
Cluster Revenue Manager
Hyatt Regency Amritsar and Dharamshala
New Delhi
11.2019 - 05.2023
Host weekly Revenue Strategy Meetings to communicate strategy and develop corrective action for dip dates
Review and analyse STR data on daily, weekly, and monthly basis with leadership team
Identify and implement strategies for future demand scenarios
Reviews all tentative and definite group bookings to ensure they support the implemented strategies
Propose and prepare annual budget and rolling forecast
Analyse past and present trends and makes recommendations for future strategies
Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures
Ensure that sales and pricing strategies are based on sound commercial judgment through Effective analysis and reporting
Fully involved in the production of the business mix reports for the monthly business meeting and the annual budgeting meetings
Participate in monthly P&L with the ownership/owner Reps to discuss business performance
Online reputation management
Responsible for rate loading in RMT for wholesale and negotiated corporate segment
Responsible for efficient Inventory management
Manage and oversee strategy for all 3rd party distribution
Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups)
Maintain cordial relations with OTA market managers and discuss hotel performance on a regular basis
Integrate with other functions to exceed customer's, owners, and shareholder expectations
Assistant Revenue Manager
Novotel Goa Dona Sylvia Beach Resort
Goa
06.2018 - 10.2019
Acting RM with direct reporting to GM
Revenue and Distribution management for Novotel Dona Sylvia Beach
Prepared a rational top line budget for 2019 & 2020
Achieved Rooms as well as total revenue for 2018-2019
Rolling Forecast with forecast accuracy of +-5%
Monthly report segment wise along with presentation
Adjusting and communicating reservation process, so that systems reflect quality bookings and accurate data i.e
Rates, market segmentation, rate codes etc
Develop and update group control chart
Review and analyze STR data on monthly basis with leadership team
Identify and implement strategies for future demand scenarios
Prepare and conduct weekly yield and revenue meeting with reports and suggestions to maximize revenue
Defining and implementing strategies and tactics in key departments such as Reservations and Front Office
Cluster Revenue Analyst
Radisson Hotels Cluster
04.2017 - 05.2018
Company Overview: This role was based out of the Alcon Victor Group (owner's office) handing a portfolio of 5 hotels with 472 Keys
Assist in developing pricing strategies across the revenue generating departments including Rooms, Restaurants & Bars
Placing appropriate pricing strategies and suggestions by understanding the daily market trends, citywide events, and demand generators
In addition to, implementing necessary length of stay, closed on arrival, maximizing through higher room categories and other applicable restrictions
Analyzing monthly performance through various indicators such as daily pick up, market share reports
Prepare monthly rolling forecast of rooms, restaurants & bar
Adjusting and communicating reservation process, so that systems reflect quality bookings and accurate data i.e., rates, market segmentation, rate codes etc
Creating accurate time sensitive reports to assist the commercial leaders
Suggested & implemented Google Ad Words targeting Europe market for All Inclusive Deals
Effectively manage inventory and pricing on all distribution channels for 5 hotels
Develop and update group control chart
Review and analyze STR data on monthly basis with leadership team
Identify and implement strategies for future demand scenarios
Rate check and competitor check daily to assist director of revenue in pricing decisions
Analyzing and managing charter allocation
Creating seasonal packages
This role was based out of the Alcon Victor Group (owner's office) handing a portfolio of 5 hotels with 472 Keys
Cluster Revenue Executive
Revopt - Revenue Managment Sollution
Chennai
08.2016 - 04.2017
Maintaining & following Bar Calendar
Rate loading for all the hotels on a daily basis
Channel/Extranet Management such as Reznext, Maximojo, and Rate Gain, Fast Booking etc
Comp set rate monitoring & advising tactical strategy
Co-coordinating with partner hotels for availability
Reports such as rate compare, online booking report fencing, etc
Prepared as per request
Education
Bachelor of Business Administration -
Alliance University
High School or Equivalent - undefined
Heritage Academy
Skills
REPUTATION MANAGEMENT
PRICING STRATEGIES
BUDGETING
LEADERSHIP
MARKET INTELLIGENCE
MARKET SEGMENTATION
YIELD MANAGEMENT
CONCERTO
RESERVATIONS
EXTRANET
REVENUE MANAGEMENT
Languages
English
Hindi
Personal Information
Date of birth: 02/18/92
Nationality: Indian
Marital status: Married
Timeline
Cluster Assistant Revenue Manager
Intercontinental Abu Dhabi Hotel and Intercontinental Abu Dhabi Residences
06.2023 - 01.2025
Cluster Revenue Manager
Hyatt Regency Amritsar and Dharamshala
11.2019 - 05.2023
Assistant Revenue Manager
Novotel Goa Dona Sylvia Beach Resort
06.2018 - 10.2019
Cluster Revenue Analyst
Radisson Hotels Cluster
04.2017 - 05.2018
Cluster Revenue Executive
Revopt - Revenue Managment Sollution
08.2016 - 04.2017
High School or Equivalent - undefined
Heritage Academy
Bachelor of Business Administration -
Alliance University
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