Hi, I’m
Amina Belkoniene
Receptionist/Secretary/French English Translator
Dubai,Dubai
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service, administrative support and offers honed competencies in translation.
Overview
20
years of professional experience
4
years of post-secondary education
Work History
Dodsal Engineering & Construction Pte Ltd Dubai
Receptionist/Secretary/French English Translator
10.2017 - Current
Job overview
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Do the translation for all required document for the client and the staff
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Cosmetics And Baby Item ShopMostaganem
Retail Sales Associate
09.2010 - 11.2015
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed cash register after end of shift to balance and record accurate transactions.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
SchoolMostaganem
French/English Teacher
10.2003 - 03.2010
Job overview
- Prepared and implemented lesson plans covering required course topics.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Prepared comprehensive English curriculum for multiple classes.
- Led interesting and diverse group activities to engage students in course material.
- Encouraged students to take active role in learning and academic success.
- Established and maintained professional relationships with students, staff, parents and community members.
Education
Art & Literature UniversityAlgeria
Bachelor of Arts from Foreign Languages And Literatures
09.1999 - 06.2003
Skills
Customer/Client relations
undefinedTimeline
Receptionist/Secretary/French English Translator
Dodsal Engineering & Construction Pte Ltd
10.2017 - Current
Retail Sales Associate
Cosmetics And Baby Item Shop
09.2010 - 11.2015
French/English Teacher
School
10.2003 - 03.2010
Art & Literature University
Bachelor of Arts from Foreign Languages And Literatures
09.1999 - 06.2003
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