AMINA Bouaraba
Summary
Seasoned Customer Associate with two years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
5
5
years of professional experience
Work History
CUSTOMER SERVICE ASSOCIATE
Retail Is Detail LLC
Dubai
09.2021 - Current
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry level customer service position
- Ready to help team achieve company goals., Offered advice and assistance to customers, paying attention to special needs or wants
- Increased revenue by cross-selling and upselling products and services
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Computer maintenance engineer
Meziane Lotfi
01.2020 - 07.2021
- Explained technical information in clear terms to promote better understandingfor non-technical users
- Recommended new and replacement hardware and software purchases
- Researched and identified solutions to technical problems.
Junior Web Developer
01.2018 - 02.2018
- Civil engineering and Building , GCB |, Coded websites using HTML, CSS, JavaScript, and jQuery languages
- Engaged with clients to plan and optimize site issues and queries.
Education
Master of Science - Computer Science
M'Hamed Bougara University
Algeria11.2020
Bachelor of Science - Information Systems (Computer Science)
M'Hamed Bougara University
Algeria06.2018
High School Diploma -
Ali Bennour High School
Algeria06.2015
Skills
- Exceptional Communicator
- Complex Problem-Solving
- Customer Service and Assistance
- MS Office Proficiency
- Team Leadership
Languages
Arabic
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
CUSTOMER SERVICE ASSOCIATE
Retail Is Detail LLC
09.2021 - Current
Computer maintenance engineer
Meziane Lotfi
01.2020 - 07.2021
Junior Web Developer
01.2018 - 02.2018
Master of Science - Computer Science
M'Hamed Bougara University
Bachelor of Science - Information Systems (Computer Science)
M'Hamed Bougara University
High School Diploma -
Ali Bennour High School
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