AMINA JAMA HASHI
Abu Dhabi
Summary
Experienced healthcare leader with 24 years in patient care and team management. Drives performance improvements through strategic planning and effective communication. Committed to organisational policies, team collaboration, and operational efficiency in high-pressure environments. Focused on delivering quality care while enhancing workflows and ensuring compliance. Healthcare Leader with a strong background in Patient Care and Team Management. Drives performance improvements through Strategic Planning and Effective Communication. Focused on delivering Quality Care while enhancing Workflows and ensuring Compliance. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Dynamic Healthcare Professional with a focus on Operational Management and Staff Mentoring. Implements process improvements to enhance clinical workflows and patient outcomes. Champions team collaboration and fosters a culture of excellence in service delivery.
Overview
4
4
Languages
2027
2027
years of professional experience
Work History
Course Attended
Danat Al Emarat
abudahbi
08.2026 - Current
- Completed neonatal resuscitation techniques training to enhance emergency response skills.
- Achieved recertification in basic life support for all age groups.
- Neonatal Resuscitation Program (NRP)
- Participated in leadership development training to enhance management skills.
- Collaborated with team members to meet and exceed target results, fostering a strong team dynamic.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to identify needs and provide tailored service solutions.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Picked up additional tasks to aid team success.
- Developed excellent working knowledge of industry trends and improvements in processes.
- September 2023
- May 2010
- June 15, 2024
- September 2024
- Completions of Charge Successor Development Course
- September 2024
- Completions of Preceptorship programme
- Currently studying a Master in Health Education from Boston, USA
- Note: All life support certifications are valid until 2026
Team Leader in labour ward
Danat al Emarate
abudahbi
11.2025 - Current
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
- Assisted with team recruitment, interviewing and onboarding.
- Coordinated with other departments to ensure seamless collaboration on cross-functional projects.
Higher College of Technology
Abu Dhabi
01.2003 - Current
- MS Office proficient
- Clinical skills
- Communications skills
- Critical thinking
- Patient care knowledge
- Core Competencies
- Ex-Mafraq Hospital
- Profile
- Midwife ID#2578, SSMC, Labor Ward
- Bachelor of Midwifery Science
- 2014
- English proficiency
- Arabic (native speech)
- Somali (native speech)
- Urdu (limited)
- Languages
- Charge Midwife
Staff Nurse and Team Leader (Labor Ward)
mafraq hospital /SSMC
Abudahbi, UAE
04.2008 - 10.2024
- Delivered direct patient care in the labor ward, assisting women during
- Provided emotional support and physical care to women during childbirth, enhancing their overall experience.
- Managed patient assessments, monitored labor progression, and supported
- Coordinated with doctors and healthcare professionals to ensure safe and effective management of labour.
- Supported delivery processes by coordinating care and monitoring patient needs.
- Ensured proper documentation and reporting of labor and delivery events.
- And effective labor management.
Bachlor of Health scince
Univeristy of Sharjah
01.2011 - 03.2013
- Collaborated with team members to meet patient care targets.
- Managed complaints with effective communication and problem-solving, enhancing patient satisfaction.
- Maintained clean, safe working environments, reducing accident risks and ensuring compliance with health standards.
- Completed Bachelor of Science degree in Nursing
Acting Unit Manager (Labor Ward)
MAfraq hospital
Abudahbi, UAE
04.2010 - 10.2011
- Led labor ward team of over 22, including team leaders, staff nurses, and support staff, fostering a collaborative environment.
- Oversaw day-to-day operations, ensuring smooth workflow and patient care
- Coordinated delivery processes to ensure timely patient care.
- Monitored unit performance and patient outcomes, identifying areas for improvement and implementing recommendations.
- Implemented improvements to enhance workflow.
- Provided support and guidance to staff, proactively addressing concerns to enhance team morale and patient care.
- Ensured adherence to hospital policies, safety standards, and regulatory
- Ensured all practices met necessary regulatory requirements.
- Leaders, staff nurses, and support staff.
Team Leader (Antenatal Ward)
mafraq hospital
abudahbi, UAE
05.2004 - 04.2008
- Led a team of nurses in the antenatal ward to ensure quality care for
- Mentored and supported nursing staff, fostering professional development and teamwork.
- Coordinated nursing activities, ensuring staff worked efficiently and
- Performed tasks effectively in nursing operations.
- Ensured compliance with hospital policies and safety protocols.
- Pregnant women.
Staff Nurse (Female Surgical Ward, Antenatal Ward)
mafraq hospital
abudhabi, UAE
01.2002 - 09.2004
- Delivered compassionate patient care to female surgical and antenatal patients, ensuring comfort and support throughout recovery.
- Monitored and assessed patient vital signs, promptly reporting changes to medical team to facilitate timely interventions.
- Delivered medications and treatments following physician directives.
- Conducted patient education sessions on health conditions, empowering patients with knowledge for better management and recovery.
- Treatment plans..
high school
Amna Bin Whab School
abudhabi, uae
01.1999 - 07.1999
- Completed General Certificate of Education to demonstrate academic knowledge and skills.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Suggested and implemented a new methodology for patient assessments
- Shifting pre-assessment to a dedicated unit to reduce pressure on the labor
- Ward.
- Identified areas for operational improvement, saving time and resources
- While maintaining patient safety.
- Actively contributed to process improvements that enhanced workflow
- Efficiency in the labor ward.
Education
Master of Science -
Boston Coast University
USA01-2025
Bachelor of Midwifery Science -
high technology of science
abudhabi01-2014
Bachelor of Science in Nursing -
Univeristy of Sharjah
UAE01-2011
General Certificate of Education -
Amna Bin Whab School
UAE01-1999
Skills
- Neonatal resuscitation
- Clinical skills
- Patient care
- Patient assessment
- Medication administration
- Labour management
- Patient-centred care
- Patient education
- Electronic health records
- Health and safety awareness
- Operational management
- Clinical workflow management
- Process improvement
- Workflow optimisation
- Risk assessment
- Interdisciplinary teamwork
- Cross-functional collaboration
- Communication skills
- Effective communication
- Active listening
- Calm under pressure
- Leadership
- Team building
- Staff mentoring
- Operational management and motivation
- Commitment to excellence
- Analytical and critical thinking
- Critical thinking
- Patient advocacy
- Complaint handling and resolution
- Project planning and coordination
- MS Office Suite
- English proficiency
- Arabic (native speech)
- Somali (native speech)
- Urdu (limited)
- Willingness to learn
- Complaint handling and resolution
- Project planning and coordination
Languages
English
Arabic
Somali
Urdu
Courses
- Neonatal Resuscitation Program (NRP), Danat al Emarat , 2024-09-01, 2026-08-14 Basic life support (Adult, Child & Infant Recertification). Life support certifications valid until 2028.
- Leadership Development Program, 2010-05-01, 2010-06-15
- Charge Successor Development Course, 2024-09-01, Completions of Charge Successor Development Course
- Preceptorship Program, 2024-09-01, Completions of Preceptorship Program
Timeline
Course Attended
Danat Al Emarat
08.2026 - Current
Team Leader in labour ward
Danat al Emarate
11.2025 - Current
Bachlor of Health scince
Univeristy of Sharjah
01.2011 - 03.2013
Acting Unit Manager (Labor Ward)
MAfraq hospital
04.2010 - 10.2011
Staff Nurse and Team Leader (Labor Ward)
mafraq hospital /SSMC
04.2008 - 10.2024
Team Leader (Antenatal Ward)
mafraq hospital
05.2004 - 04.2008
Higher College of Technology
01.2003 - Current
Staff Nurse (Female Surgical Ward, Antenatal Ward)
mafraq hospital
01.2002 - 09.2004
high school
Amna Bin Whab School
01.1999 - 07.1999
Master of Science -
Boston Coast University
Bachelor of Midwifery Science -
high technology of science
Bachelor of Science in Nursing -
Univeristy of Sharjah
General Certificate of Education -
Amna Bin Whab School