Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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AMINA MOUSSI

AMINA MOUSSI

Sharjah

Summary

Highly professional and results-driven Patient Coordinator and Medical Sales Expert with extensive experience in luxury medical and aesthetic clinic environments within the UAE. Proven expertise in patient relationship management, front desk leadership, appointment coordination, medical sales support, and clinic operations.

Overview

2027
2027
years of professional experience

Work History

Patient Coordinator /Front Office Supervisor

GIA CLINIC
UAE
2024 - Current

Coordinate consultations, treatment schedules, and follow-up appointments for surgeon doctors with high efficiency and professionalism

Deliver exceptional VIP patient care and ensure a seamless patient journey from consultation to post-treatment follow-up

Manage patient records, treatment coordination, scheduling, and administrative operations with strict confidentiality

Build strong patient relationships through professional communication and personalized support

Support clinic growth through patient retention, service excellence, and effective coordination

Supervised front desk operations and managed receptionist team performance in a fast-paced clinic environment

Oversaw appointment scheduling, patient flow, and daily operational coordination

Maintained high standards of luxury customer service and professional patient communication

Assisted in resolving patient concerns and administrative matters efficiently and professionally

Supported management in maintaining smooth clinic workflow and operational excellence.

Receptionist

GIA CLINIC
UAE
01.2022 - 01.2024

Managed front desk responsibilities and welcomed patients in a professional and elegant manner

Coordinated appointments and handled phone, WhatsApp, and in-person communications efficiently

Maintained accurate patient records, documentation, and administrative files

Supported clinic operations and contributed to a positive and welcoming patient experience

Demonstrated strong multitasking and communication skills in a high-demand medical environment

Education

Diploma - undefined

INFTR Institute National de Formation Transport Routier
01-2012

Bachelor Degree - Science

01-2010

Skills

  • Patient Coordination
  • Medical Sales Support
  • VIP Customer Service
  • Front Desk Management
  • Appointment Scheduling
  • Team Supervision
  • Administrative Support
  • Professional Communication

LANGUAGES

Arabic — Native
English — Professional Working Proficiency
French — Intermediate

Timeline

Receptionist

GIA CLINIC
01.2022 - 01.2024

Diploma - undefined

INFTR Institute National de Formation Transport Routier

Bachelor Degree - Science

Patient Coordinator /Front Office Supervisor

GIA CLINIC
2024 - Current
AMINA MOUSSI