AMINA OURAKIA

*Greeting and seating customer in friendly and efficient manner

*Assisting with the opening and closing of the establishment

*Managing the seating chart, waitlist and reservations

*Answer incoming calls and address customer queries

*Manage the reservation list by excel

*having in depth knowledge of food and offers available

*Skilled in setting tables bussing tables and seating guest timely manner

*Successfully balanced multiple tasks such as managing reservation seating guests and taking orders

*Devising new sales strategies to increase profit

* Being available to customers to answer queries or respond to complaints

*Achieve agreed upon sales targets and outcomes with in schedule

*Reach out to customers leads trough calling

*Continuously improve trough feedback

* Managed multiple sales pipelines ensuring timely and accurate forecasting of sales and revenue