Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Amine Kartaf

Amine Kartaf

fez,morocco

Summary

Hardworking SALES brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Driven management professional offering over 5 years of experience . Focused and motivational mentor adept at challenging team members to meet and exceed company goals. Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature. Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.

Overview

9
9
years of professional experience
21
21
years of post-secondary education

Work history

manger

coffee shop
fez , Morocco
02.2018 - 02.2024
  • Created digital file classification system for company-wide use.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Created classification systems to manage archives.
  • Planned and managed resources and budget to support and deliver objectives.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Helped to reduce staff turnover rates by driving improvements in team culture, transparency and cohesion.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Greeted customers, presented menus and shared information about available special items.
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

Customer sales assistant

Marjane
fez, Morocco
01.2015 - 11.2017
  • Tagged products quickly and accurately with price tags and stickers.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Stocked, replenished and organised shelves to ensure consistent levels of product availability.
  • Generated more than £[Number] in additional revenue through effective upselling.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.

Education

Diploma - LETERATURE

IBN ROSHD
FEZ
02.2004 - 10.2024

Skills

  • People-oriented
  • Excels in team leadership
  • Sales professional
  • Reporting familiarity
  • Team player

Languages

Arabic
Fluent
French
Advanced

Timeline

manger

coffee shop
02.2018 - 02.2024

Customer sales assistant

Marjane
01.2015 - 11.2017

Diploma - LETERATURE

IBN ROSHD
02.2004 - 10.2024
Amine Kartaf