Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
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Abir Othman

Abir Othman

Senior HR Specialist
Dubai

Summary

Experienced HR professional with a solid track record of over 10 years, specializing in payroll, compensation, benefits, employee relations, recruitment, training and development, travel management, and staff mobilization on an international scale. Proficient in analyzing and reporting on KPIs, driving process improvements through the implementation of innovative policies and procedures, and thriving in dynamic and demanding environments. Proven success working with renowned multinational companies such as Hard Rock Cafe, Petrofac, and Soul Foods Group.

Overview

18
18
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
4
4
Languages

Work History

HR Business Partner - Middle East

Zurich Middle East
11.2023 - Current
  • Consult with people managers on employment relations issues, including disciplinary matters, employee development, and benefits offerings.
  • Supervise and quality-assure the drafting of key HR policy documents to ensure full compliance with the Organization's rules and regulations.
  • Prepare and analyze data to support executive meetings, particularly on workforce composition.
  • Support the HR work-streams of complex transformational projects such as outsourcing or restructuring.
  • Manage action planning, tracking, and communications around the annual employee engagement survey.
  • Manage local benefits and renewal processes, such as medical cover and Group Life cover, and generally supports oversight of all employee benefits.
  • Work in close cooperation with Compliance and Legal to ensure adherence to processes, policies, and maintaining alignment and consistency.

Key Achievements: Created a recognition platform that provide ability for employees to recognize their peers as well as their Managers. Developed a wellness strategy for the year for all employees to improve their mental physical and financial wellbeing.

Human Resources & Rewards Manager

Soul Foods Group
08.2022 - Current
  • Develop and implement HR strategies and new initiatives aligned with the business strategy
  • Provide payroll-related reporting, including KPIs and manager reports
  • Led the integration of a new expense system "concur" with the payroll system
  • Manage the processing of bi-weekly/monthly payroll for ~ 5,000 employees accurately & on time
  • Execute annual salaries and bonus review process
  • Administer retirement saving plans, control the tenure eligibility and ensure accurate calculations
  • Oversee and manage a performance appraisal system driving high performance
  • Facilitate benefit audits by balancing external payments versus internal deductions
  • Interpret market pricing for competitive compensation packages for both new hires and internal stakeholders

Key Achievements: Implemented a policy improving employee & company financial performance. Co-led the union bargaining process for competitive & affordable compensation packages. Trained employees as a Heartstyle coach, enhancing their performance through behavior reflection.

Human Resources Business Partner

Soul Foods Group
07.2021 - 07.2022

Key Achievements: Led & implemented 'Lead with Heart' training sessions, ensuring comprehensive participation and certification of all restaurant managers. Successfully incorporated the program into the onboarding kit for all new hires across the organization.

Strategic Regional Training Leader

Souls Restaurants Canada Inc
08.2020 - 06.2021

HR & Benefit Administrator

Souls Restaurants Canada Inc
01.2018 - 01.2020

Corporate Travel Team Leader/ HR Officer

Petrofac Int. Ltd
01.2011 - 01.2018

Outlet Manager

Sbarro
01.2008 - 01.2009

Operation Manager

Hard Rock Café
01.2006 - 01.2008

Education

MBA - Business Administration

American University of Science And Technology
Beirut, Lebanon
01.2007 - 01.2009

Bachelor of Arts - Hospitality Management

American University of Science And Technology
Beirut, Lebanon
01.2001 - 01.2005

Skills

    Workforce improvements

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Certification

Certificate: Hospitality Training

Software

Miscrosoft Suite

MICROS

Fidelio

Sabre

Ceridian

ADP

Payworks

Timeline

HR Business Partner - Middle East

Zurich Middle East
11.2023 - Current

Human Resources & Rewards Manager

Soul Foods Group
08.2022 - Current

Working towards Human Resource Certification (CHRL) Expected: Human Resource

06-2022

Human Resources Business Partner

Soul Foods Group
07.2021 - 07.2022

Strategic Regional Training Leader

Souls Restaurants Canada Inc
08.2020 - 06.2021

Human Resource Management: Post Graduate Certificate (With Honors)

01-2020

Payroll Compliance Practitioner Certificate (PCP)

01-2019

HR & Benefit Administrator

Souls Restaurants Canada Inc
01.2018 - 01.2020

Corporate Travel Team Leader/ HR Officer

Petrofac Int. Ltd
01.2011 - 01.2018

Outlet Manager

Sbarro
01.2008 - 01.2009

MBA - Business Administration

American University of Science And Technology
01.2007 - 01.2009

Operation Manager

Hard Rock Café
01.2006 - 01.2008

Certificate: Hospitality Training

01-2003

Bachelor of Arts - Hospitality Management

American University of Science And Technology
01.2001 - 01.2005
Abir OthmanSenior HR Specialist