AMIR ABBAS
Abu Dhabi,U.A.E
Summary
Dynamic professional specializing in marketing strategies, time management, and negotiation skills. Exhibits exceptional customer service capabilities and thrives in collaborative team environments, promoting a positive mindset to enhance decision-making and problem-solving processes.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work history
Merchant Acquiring Officer
Rfm Loyalty Co LLC
Dubai, AE
02.2024 - 06.2025
- Introduced POS terminals for card acceptance, including Visa, MasterCard, American Express, and JCB.
- Facilitated comprehensive POS training and support to align with client needs.
- Strengthened merchant relationships to enhance performance metrics.
- Oversaw business accounts at Wio Bank while promoting POS loan options.
- Developed leads targeting high net worth individuals with AED 500K minimum relationship size.
- Contributed to retail and SME credit sales through effective client acquisition strategies.
- Evaluated clients' financial profiles thoroughly to assist in credit assessments.
- Nurtured SME client relationships to ensure retention and foster growth.
Relationship Manager
Network International LLC
Dubai, AE
04.2023 - 01.2024
- Introducing POS terminals card acceptance such as Visa, MasterCard, American Express & JCB & responsible for providing all POS trainings and support as per requirements.
- Managing and supervising customer requests and providing solutions in least time.
- Manage strong merchant relationships and merchant performance including onboarding process and on-going key account management
Sales Officer
Citi Bank
Abu Dhabi, AE
11.2021 - 03.2023
- Looking after sales of various retail banking products which include Personal Loans, Credit Cards.
- Providing the customers with the best possible services and complete information about the financial products.
- Providing customers with financial advices and helping them with managing their finances and investments.
Islamic Finance Executive
Abu Dhabi Islamic Bank
Sharjah, AE
12.2018 - 02.2020
- Looking after sales of various retail banking products which include Personal Loans, Credit Cards and Account Opening services.
- Generating sales enquiries and closing them successfully to generate maximum revenues for the organization.
- Meeting monthly targets, making MIS reports and managing the clients for referral businesses onboarding process and on-going key account management.
- Opining business account in wio bank and selling Pos loan.
Sales Executive
Dubai Islamic Bank
Abu Dhabi, AE
06.2016 - 12.2017
- Spearheaded the entire gamut of responsibilities to Core product credit cards cross sailing Quick cash and balance transfer for business development.
- Leading and developing a client for mouth sailing.
- Handling corporate meeting with HR & finance manager.
- Reviewing sales performance.
Front Office Agent
Marriott Hotel
Riyadh, K.S.A
08.2011 - 10.2014
- Greets, register, and assign rooms to guests, Issues room key to guest. Responsible for proper key control and other security measures.
- Answers telephone in absence of telephone operator. Transmits and receives telephone messages and sets up guests' wake-up calls.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, and support team to reach common goal.
Education
Certification in Financial Accounting -
InfoTech Computer Education And Software Development
Lucknow, U.P 01.2008 - 12.2008
Executive MBA - Hotel Management & Safety Management
Delhi institute of Management and Studies
Lucknow, U.P 09.2009 - 09.2011
Bachelors of Science - Computer Science and Mathematics
Lucknow University
08.2005 - 08.2008
Secondary and Higher Secondary School Certificate - Science
New St.John Inter College
07.2002 - 07.2005
Skills
- Marketing strategies
- Time management
- Negotiation skills
- Customer service
- Team collaboration
- Positive mindset
- Decision making
- Problem solving
Personal Information
- Date of birth: 12/13/88
- Nationality: Indian
- Marital status: Married
- Visa status: Employment Visa
Custom
- English
- Hindi
- Urdu
Timeline
Merchant Acquiring Officer
Rfm Loyalty Co LLC
02.2024 - 06.2025
Relationship Manager
Network International LLC
04.2023 - 01.2024
Sales Officer
Citi Bank
11.2021 - 03.2023
Islamic Finance Executive
Abu Dhabi Islamic Bank
12.2018 - 02.2020
Sales Executive
Dubai Islamic Bank
06.2016 - 12.2017
Front Office Agent
Marriott Hotel
08.2011 - 10.2014
Executive MBA - Hotel Management & Safety Management
Delhi institute of Management and Studies
09.2009 - 09.2011
Certification in Financial Accounting -
InfoTech Computer Education And Software Development
01.2008 - 12.2008
Bachelors of Science - Computer Science and Mathematics
Lucknow University
08.2005 - 08.2008
Secondary and Higher Secondary School Certificate - Science
New St.John Inter College
07.2002 - 07.2005
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