AMIR SOHEL SEKH
KOLKATA
Summary
Experienced Barista with over 8 years in crafting high-quality coffee beverages and providing outstanding customer service. Skilled in latte art and thriving in fast-paced environments, delivering energy and efficiency. Committed to enhancing team success and creating memorable customer experiences through continuous learning and innovation.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Senior Barista
Qiddiya City (Six Flags)
Saudi Arabia
01.2025 - Current
- Objective Hospitality professional seeking to provide top-tier beverage service and guest dining experiences in a high-energy environment.
- Barista: Espresso, latte art, and specialty coffee crafting.
- Ensured a positive dining experience for guests through attentive service: Efficient order taking and high-volume multitasking.
- Guest Relations: Friendly engagement and quick problem-solving.
- Oversaw food safety standards to ensure compliance and quality: POS systems, cash handling, and food safety standards.
- Trained and mentored junior baristas on beverage preparation and customer service techniques.
Senior Barista
Peet's Coffee under Americana Group, Riyadh
01.2024 - 09.2025
- Served 500+ daily customers with high quality and speed in a high-volume setting.
- Launched a loyalty program increasing repeat business by 20% in six months.
- Recognized as 'Employee of the Month' twice for service excellence.
- Coordinated with kitchen staff, achieving 100% order accuracy and timely service.
- Managed inventory and ordering processes, reducing waste for retail and café supplies.
- Mentored and trained junior baristas, enhancing team adherence to brand service standards.
- Ensured strict adherence to health, safety, and sanitation protocols.
Cashier
Karmello Café & Restaurant
09.2019 - 08.2020
- Operated POS systems to process customer transactions, ensuring swift and accurate service.
- Ensured accuracy in cash handling, receipt issuance, and register balancing at shift transitions.
- Ensured a clean and organized checkout area and restocked impulse-buy items and supplies.
- Ensured a clean, organized checkout area and restocked impulse-buy items and supplies as needed.
Coffee Captain
Maya La Chocolaterie under Mada Company, Saudi Arabia
04.2015 - 08.2019
- Led team of 5 baristas, optimizing weekly staff rotas for peak coverage.
- Achieved a 95% customer satisfaction rate through proactive problem-solving.
- Directed daily operations, ensuring consistent service and smooth workflow across shifts.
- Trained all new recruits to full proficiency within a 4-week window.
- Inventory & Cost Management Reduced stock discrepancies by 40% via rigorous monthly audits.
- Managed supply chains and minimized waste through strategic stock control.
Education
High School Diploma -
West Bengal of Secondary Education
Kolkata01-2013
Vocational Training - Electrical Tech
Amritakunda Krishna Kamini Vidyamandir
Kolkata01-2014
Skills
- Beverage Preparation
- Latte Art
- Food safety compliance
- Inventory management
- Beverage quality control
- Sales strategy
- Customer Satisfaction
- Customer Service
Interests
Passionate about exploring various coffee cultivation methods and brewing techniques globally
LANGUAGES
English
Arabic
Hindi
Bengali
KEY OF ACHIEVEMENTS
- Latte art champion
- Sales uplift through seasonal Menu
- Team Training & Development
Timeline
Senior Barista
Qiddiya City (Six Flags)
01.2025 - Current
Senior Barista
Peet's Coffee under Americana Group, Riyadh
01.2024 - 09.2025
Cashier
Karmello Café & Restaurant
09.2019 - 08.2020
Coffee Captain
Maya La Chocolaterie under Mada Company, Saudi Arabia
04.2015 - 08.2019
Vocational Training - Electrical Tech
Amritakunda Krishna Kamini Vidyamandir
High School Diploma -
West Bengal of Secondary Education