Amira Ismail
Shakhbout City,UAE
Summary
Highly skilled professional with expertise in property management, facilities operations, and tenant relations. Proficient in Microsoft Word, Excel, PowerPoint, and Windows XP. Demonstrates strong capabilities in customer service, contract management, regulatory compliance, and building maintenance. Self-motivated with a proven track record of maintaining high standards in integrated English communication.
Overview
25
25
years of professional experience
2001
2001
years of post-secondary education
Work History
Property Management Supervisor
Smart Concept Real Estates LLC
Abu Dhabi
12.2023 - Current
- Improved estate efficiency by overseeing property maintenance and repairs.
- Managed tenant relationships for improved satisfaction and retention.
- Ensured adherence to local building regulations whilst carrying out renovations.
- Coordinated with contractors to ensure timely completion of projects.
Leasing Manager
Al Fares Real Estate
01.2011 - 12.2023
- Negotiated lease agreements for optimal tenant satisfaction.
- Maintained up-to-date knowledge of property market trends to inform leasing strategies.
- Developed marketing plans for rental properties, enhancing brand visibility.
- Established positive relationships with tenants, fostering a productive working environment.
- Reviewed and updated leasing contracts in line with current legislation.
- Coordinated property viewings for potential tenants, ensuring efficient use of time.
- Increased tenant retention by providing excellent customer service.
- Managed all aspects of the leasing process from initial contact to signing.
- Conducted regular property inspections to maintain high standards of upkeep.
- Resolved issues with leases swiftly and professionally, minimising disruption for tenants.
- Ensured timely collection of rent from all leased properties for smooth financial operations.
- Inspected rental properties before and after tenancies, appropriately handling bond payments.
Public Relation Manager
Alex Tour Company
04.2009 - 01.2011
Property management administrator
Harmony Real Estate
05.2008 - 03.2009
Executive Secretary
group sat Company
04.2007 - 04.2008
- Company Overview: solar energy
- Solar energy
Property Manager
Degla w elforat company
10.2004 - 12.2005
- Company Overview: Egypt
- Selling and buying buildings, lands and apartments
- Renting apartments
- Egypt
Executive secretary
Computer consultant group
02.2000 - 05.2002
- Company Overview: Egypt
- Coordinate all official meeting
- Preparing complete operation reports including financial reports
- Performing all internet activity
- Customers follow up & care
- Follow up execution of market plans and support operation
- Egypt
Education
Faculty of Economics and Political Science - English Section
Cairo University
Integrated English
American College
Skills
- Integrated English
- Windows XP
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Customer Service
- Contract management
- Regulatory compliance
- Building maintenance
- Tenant relations
- Property management
- Facilities operations
- Self motivated
Personal Information
- Date of birth: 10/06/78
- Nationality: Egyptian
- Marital status: Single
Custom
- Assistant Journalist, El Youm El Dewly, 1999-2000
- Assistant Journalist, El Iqtisady, 2000-2001
- Secretary, Law Firm (Night Second Job), 2005-2006
- Training, El Ahram El Strategy, 1999-2000
Languages
Arabic
Fluent
English
Advanced
Timeline
Property Management Supervisor
Smart Concept Real Estates LLC
12.2023 - Current
Leasing Manager
Al Fares Real Estate
01.2011 - 12.2023
Public Relation Manager
Alex Tour Company
04.2009 - 01.2011
Property management administrator
Harmony Real Estate
05.2008 - 03.2009
Executive Secretary
group sat Company
04.2007 - 04.2008
Property Manager
Degla w elforat company
10.2004 - 12.2005
Executive secretary
Computer consultant group
02.2000 - 05.2002
Integrated English
American College
Faculty of Economics and Political Science - English Section
Cairo University
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