Amira Mohamed
Dubai,DU
Summary
Personal Profile
Experience - Over ten years of experience with well-reputed international organizations in sales and marketing, providing excellent service, strategic planning and execution, focusing on international student recruitment into UK, and North America.
Leadership - A motivated lead by example team player, act promptly and proactively to instill and build the team's spirit with a positive approach and ensuring to create a healthy and inspiring work environment. Open to ideas and let's fix this together approach and very well-connected within different divisions across the organization.
Technology - Advocate for integrating technology into sales, including adopting CRM likes salesforce and Opera.
Essential Skills - Global Team Culture, Mentoring new team members, Business Development & Building Strategies, Account Management, Contract Negotiations and Operational Excellence.
Overview
12
12
years of professional experience
Work History
International Market Manager (North Africa)
Kaplan International Pathways
2021.07 - Current
- Primary point of contact for all Partner inquiries, provide prompt and clear responses to our valued partners
- Manage agent network with a focus on depth of relationship, ensuring adherence to SLAs and improved agent satisfaction
- Lead client facing activities and oversee all student recruitment activities in the country
- Identify agent growth opportunities and risk profile - active management of Account Plan
- Develop, implement and manage Account Plan to help growing the accounts and reaching milestones and targets
- Managing agents' contracts and commission related matters
- Develop and implement activities to support growth for key focus products
- Provide product training to all agents and ensuring keeping them up to date with any updates
- Working closely with admissions team to ensure efficient and excellent level of operation and service to our agents and students
- Drive initiatives to improve operational efficiency via process, people or practical measures to raise the bar on business performance delivery
- Work closely with the marketing team to develop new initiatives in market to promote our university partners and programmes
- Manage agents' spend to ensure that the 'cost- to-serve' is at a productive level
- Demonstrated success in consistently meeting and exceeding targets, as well as propelling market expansion
Student Recruitment Manager - Levant, North Africa & East Europe
Study Group
2019.11 - 2021.06
- Primary point of contact for all UK & EU inquiries, provide prompt and clear responses which maximize leads
- Manage agent network with a focus on depth of relationship, ensuring adherence to SLAs and improved agent satisfaction
- Development and implement UK/EU recruitment strategies and operational plans that support the recruitment of qualified students wishing to study In UK & EU
- Represent our UK & EU International Study Centres at exhibition, school events and students' recruitment related events
- Monitor competitor activity enabling greater in market competitor awareness and analysis
- Daily review of pipeline and identifying agents and UK-EU university options growth and risk to implement strategy where required to increase/push growth
- Organize events to launch new products(university partner or new programme) in country for agents
- Collaborate with our university partners by making combined activities, sharing market knowledge and growth opportunities
- Prepare and present enrollment reports for our university partners
Partner Sales Manager
Study Group
2018.01 - 2019.10
- Development & execution of region/country sales plan in collaboration with colleagues whose roles are geography specific - Student Recruitment Managers ( Bellerbys College, North America / ANZ and UK)
- Represent centres/brands at exhibition and recruitment events
- Develop, implement and manage Account Plan to support Partners achievement of student enrollment targets
- Identify agent growth opportunities and risk profile – active management of Account Plan
- Identify new agents and recruitment opportunities
- Lead clients facing activities and oversee all student recruitment activities in the country
- Monitor competitor activity enabling greater in market competitor awareness and analysis
- Drive initiatives to improve operational efficiency via process, people or practical measures to raise the bar on business performance delivery
- Manage and expand channels' network with a focus on depth of relationship, ensuring adherence to service level agreement
- Gather information from partners on competitor activity enabling greater in market competitor awareness and analysis
Partner Sales Executive (Levant, North Africa, ME and Pakistan)
Study Group
2016.07 - 2017.12
- Development & execution of country sales plan in support of with key Partner Sales Managers
- Primary point of contact for all partner inquiries, provide prompt and clear responses to maximize leads
- Manage and expand channels' network with a focus on depth of relationship, ensuring adherence to service level agreement
- Gather information from partners on competitor activity enabling greater in market competitor awareness and analysis
- Identify growth opportunities
- Participate in agent's events and provide product training to agents
- New team members onboarding and training scheduling
Reservations Sales agent
The Ritz-Carlton DIFC
2013.07 - 2016.04
Group Sales Coordinator (Training)
The Ritz-Carlton DIFC
2015.08 - 2015.10
Reservations Sales Agent
Marriott
2012.09 - 2013.07
Education
Bachelor Degree in Computer Science & Business Administration -
UNIVERISTY OF MEDICAL SCIENCES & TECHNOLOGY
05.2011
Personal Information
Driving License: True
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
International Market Manager (North Africa)
Kaplan International Pathways
2021.07 - Current
Student Recruitment Manager - Levant, North Africa & East Europe
Study Group
2019.11 - 2021.06
Partner Sales Manager
Study Group
2018.01 - 2019.10
Partner Sales Executive (Levant, North Africa, ME and Pakistan)
Study Group
2016.07 - 2017.12
Group Sales Coordinator (Training)
The Ritz-Carlton DIFC
2015.08 - 2015.10
Reservations Sales agent
The Ritz-Carlton DIFC
2013.07 - 2016.04
Reservations Sales Agent
Marriott
2012.09 - 2013.07
Bachelor Degree in Computer Science & Business Administration -
UNIVERISTY OF MEDICAL SCIENCES & TECHNOLOGY