Amira Mohamed
Dubai,DU
Summary
Personal Profile
Experience - Over ten years of experience with well-reputed international organizations in sales and marketing, providing excellent service, strategic planning and execution, focusing on international student recruitment into UK, and North America.
Leadership - A motivated lead by example team player, act promptly and proactively to instill and build the team's spirit with a positive approach and ensuring to create a healthy and inspiring work environment. Open to ideas and let's fix this together approach and very well-connected within different divisions across the organization.
Technology - Advocate for integrating technology into sales, including adopting CRM likes salesforce and Opera.
Essential Skills - Global Team Culture, Mentoring new team members, Business Development & Building Strategies, Account Management, Contract Negotiations and Operational Excellence.
Overview
12
12
years of professional experience
Work History
International Market Manager (North Africa)
Kaplan International Pathways
Dubai
07.2021 - Current
- Primary point of contact for all Partner inquiries, provide prompt and clear responses to our valued partners
- Manage agent network with a focus on depth of relationship, ensuring adherence to SLAs and improved agent satisfaction
- Lead client facing activities and oversee all student recruitment activities in the country
- Identify agent growth opportunities and risk profile - active management of Account Plan
- Develop, implement and manage Account Plan to help growing the accounts and reaching milestones and targets
- Managing agents' contracts and commission related matters
- Develop and implement activities to support growth for key focus products
- Provide product training to all agents and ensuring keeping them up to date with any updates
- Working closely with admissions team to ensure efficient and excellent level of operation and service to our agents and students
- Drive initiatives to improve operational efficiency via process, people or practical measures to raise the bar on business performance delivery
- Work closely with the marketing team to develop new initiatives in market to promote our university partners and programmes
- Manage agents' spend to ensure that the 'cost- to-serve' is at a productive level
- Demonstrated success in consistently meeting and exceeding targets, as well as propelling market expansion
Student Recruitment Manager - Levant, North Africa & East Europe
Study Group
11.2019 - 06.2021
- Primary point of contact for all UK & EU inquiries, provide prompt and clear responses which maximize leads
- Manage agent network with a focus on depth of relationship, ensuring adherence to SLAs and improved agent satisfaction
- Development and implement UK/EU recruitment strategies and operational plans that support the recruitment of qualified students wishing to study In UK & EU
- Represent our UK & EU International Study Centres at exhibition, school events and students' recruitment related events
- Monitor competitor activity enabling greater in market competitor awareness and analysis
- Daily review of pipeline and identifying agents and UK-EU university options growth and risk to implement strategy where required to increase/push growth
- Organize events to launch new products(university partner or new programme) in country for agents
- Collaborate with our university partners by making combined activities, sharing market knowledge and growth opportunities
- Prepare and present enrollment reports for our university partners
Partner Sales Manager
Study Group
01.2018 - 10.2019
- Development & execution of region/country sales plan in collaboration with colleagues whose roles are geography specific - Student Recruitment Managers ( Bellerbys College, North America / ANZ and UK)
- Represent centres/brands at exhibition and recruitment events
- Develop, implement and manage Account Plan to support Partners achievement of student enrollment targets
- Identify agent growth opportunities and risk profile – active management of Account Plan
- Identify new agents and recruitment opportunities
- Lead clients facing activities and oversee all student recruitment activities in the country
- Monitor competitor activity enabling greater in market competitor awareness and analysis
- Drive initiatives to improve operational efficiency via process, people or practical measures to raise the bar on business performance delivery
- Manage and expand channels' network with a focus on depth of relationship, ensuring adherence to service level agreement
- Gather information from partners on competitor activity enabling greater in market competitor awareness and analysis
Partner Sales Executive (Levant, North Africa, ME and Pakistan)
Study Group
Dubai, United Arab Emirates
07.2016 - 12.2017
- Development & execution of country sales plan in support of with key Partner Sales Managers
- Primary point of contact for all partner inquiries, provide prompt and clear responses to maximize leads
- Manage and expand channels' network with a focus on depth of relationship, ensuring adherence to service level agreement
- Gather information from partners on competitor activity enabling greater in market competitor awareness and analysis
- Identify growth opportunities
- Participate in agent's events and provide product training to agents
- New team members onboarding and training scheduling
Reservations Sales agent
The Ritz-Carlton DIFC
Dubai, United Arab Emirates
07.2013 - 04.2016
Group Sales Coordinator (Training)
The Ritz-Carlton DIFC
Dubai, United Arab Emirates
08.2015 - 10.2015
Reservations Sales Agent
Marriott
Salalah, Oman
09.2012 - 07.2013
Education
Bachelor Degree in Computer Science & Business Administration -
UNIVERISTY OF MEDICAL SCIENCES & TECHNOLOGY
05.2011
Personal Information
Driving License: True
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
International Market Manager (North Africa)
Kaplan International Pathways
07.2021 - Current
Student Recruitment Manager - Levant, North Africa & East Europe
Study Group
11.2019 - 06.2021
Partner Sales Manager
Study Group
01.2018 - 10.2019
Partner Sales Executive (Levant, North Africa, ME and Pakistan)
Study Group
07.2016 - 12.2017
Group Sales Coordinator (Training)
The Ritz-Carlton DIFC
08.2015 - 10.2015
Reservations Sales agent
The Ritz-Carlton DIFC
07.2013 - 04.2016
Reservations Sales Agent
Marriott
09.2012 - 07.2013
Bachelor Degree in Computer Science & Business Administration -
UNIVERISTY OF MEDICAL SCIENCES & TECHNOLOGY